Service Crew

3 days ago

Cebu City, Central Visayas, Philippines BROWNIES UNLIMITED INC. Full time ₱104,000 - ₱208,000 per year

The Service Crew plays a crucial role in ensuring excellent customer service and operational efficiency within a food business. They are responsible for various tasks that contribute to a positive dining experience for customers.

Key Responsibilities:

  • Customer Service:
  • Greet customers warmly and assist them in a friendly and professional manner.
  • Take customer orders accurately and efficiently, using POS systems where applicable.
  • Provide recommendations or suggestions on menu items based on customer preferences.
  • Food Preparation and Serving:
  • Prepare and serve food and beverages according to established recipes and standards.
  • Ensure food presentation is appealing and up to company standards.
  • Handle food items with care to maintain quality and safety standards.
  • Maintaining Cleanliness:
  • Keep dining areas, counters, and workspaces clean and sanitized at all times.
  • Monitor and maintain cleanliness, sanitation, and organization of all service areas.
  • Dispose of trash and maintain waste receptacles appropriately.
  • Teamwork and Collaboration:
  • Work collaboratively with kitchen staff to ensure timely and efficient service.
  • Communicate effectively with colleagues and management to ensure smooth operations.
  • Support other team members as needed to ensure a positive working environment.
  • Compliance and Safety:
  • Adhere to all food safety and hygiene standards, including proper food handling procedures.
  • Follow company policies and procedures regarding attendance, conduct, and uniform guidelines.
  • Report any customer complaints or operational issues promptly to management.

Qualifications and Skills:

  • Previous experience in customer service or food service is preferred but not required.
  • Ability to work in a fast-paced environment while maintaining a courteous demeanor.
  • Strong interpersonal and communication skills.
  • Basic math skills for handling transactions and cash.
  • Ability to work effectively as part of a team.

Physical Requirements:

  • Ability to stand for extended periods and lift moderate weights (up to 25 lbs).
  • Flexibility to work various shifts, including evenings, weekends, and holidays.

Job Types: Full-time, Permanent

Pay: Php501.00 per day

Experience:

  • Food Industry: 1 year (Preferred)
  • Service Crew: 1 year (Preferred)

Language:

  • English (Preferred)

Work Location: In person

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