Call Center Representative

2 days ago

Taytay, Calabarzon, Philippines YWA HUMAN RESOURCE CORPORATION Full time ₱150,000 - ₱250,000 per year

About the role

This is a full-time Call Center Representative role for a leading travel company, YWA HUMAN RESOURCE CORPORATION', based in Taytay Rizal. As a Call Center Representative, you will be the first point of contact for customers, providing exceptional customer service and support to help resolve their queries and meet their needs.

What you'll be doing

  1. Answering inbound customer calls professionally and courteously
  2. Providing accurate and up-to-date information to customers on travel-related queries
  3. Efficiently processing customer orders, bookings, and other transactions
  4. Identifying and addressing customer concerns, and escalating issues when required
  5. Maintaining detailed records of customer interactions and following up as needed
  6. Contributing to a positive customer experience and promoting the company's products and services

What we're looking for

  1. At least 1 year of experience in a customer service or call center role, preferably in the travel industry
  2. Strong communication and interpersonal skills, with the ability to listen actively and respond effectively
  3. Excellent problem-solving and decision-making skills, with a focus on delivering high-quality customer service
  4. Proficiency in using computer systems and software, including customer relationship management (CRM) tools
  5. Ability to work in a fast-paced, high-volume environment and remain calm under pressure
  6. Fluency in English and the local language (Tagalog)

What we offer

At YWA HUMAN RESOURCE CORPORATION', we are committed to providing a supportive and rewarding work environment for our employees. In addition to a competitive salary, we offer:

  1. Comprehensive health insurance coverage
  2. Opportunities for career development and advancement
  3. Paid time off and holiday leave
  4. Discounts on travel-related products and services
  5. A fun and collaborative team environment

About us

YWA HUMAN RESOURCE CORPORATION' is a leading provider of travel services, offering a wide range of products and solutions to both individual and corporate customers. With a strong focus on customer satisfaction, we are committed to delivering exceptional experiences and building lasting relationships with our clients. Join our team and be a part of our exciting journey

Apply now to become our next Call Center Representative - Travel Account

  • General VA Support

    1 week ago

    Taytay, Calabarzon, Philippines Ventas Call Center Full time ₱300,000 - ₱450,000 per year

    Job overviewTitan Services, Inc is seeking a highly organized and detail-oriented General Admin Virtual Assistant (Support) to provide administrative support and help streamline daily operations to one of our clients in the Roofing industry. This role will focus on managing inbound calls, CRM updates, scheduling, email management, and financial...

  • General Virtual Assistant

    2 weeks ago

    Taytay, Calabarzon, Philippines Ventas Call Center Full time ₱250,000 - ₱350,000 per year

    Job OverviewWe are seeking a detail-oriented, reliable, and confident Administrative Virtual Assistant (Admin VA) to support a range of business operations. The ideal candidate will be a tech-savvy, organized, and proactive team member who can learn quickly, manage systems independently, and represent the business with professionalism, especially with older...

  • General Virtual Assistant

    2 weeks ago

    Taytay, Calabarzon, Philippines Ventas Call Center Full time ₱600,000 - ₱1,200,000 per year

    Titan Services Inc. is seeking a General Virtual Assistant (Admin VA) to provide high-level administrative and operational support for one of our valued clients. The successful candidate will be responsible for ensuring smooth day-to-day operations by managing communications, scheduling, document handling, research tasks, and project coordination.This role...

  • Operational Support

    1 week ago

    Taytay, Calabarzon, Philippines Ventas Call Center Full time ₱250,000 - ₱350,000 per year

    Role PurposeProvide administrative and operational support to one of our clients in the insurance industry by maintaining accurate CRM data, tracking policies and commissions, and ensuring workflows in AgencyBloc are organized, consistent, and reliable. The goal is to improve efficiency, reduce attrition, and free up leadership time during the busy Open...

  • Customer Service Representative

    1 week ago

    Taytay, Calabarzon, Philippines Clu Forwarding Full time ₱20,250 - ₱27,000 per year

    NO WORK EXPERIENCE REQUIRED | OPEN FOR FRESH GRADUATES Up to 27kGo further with us.Are you ready to move your career forward? you will find our call center jobs surprising. We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.?We believe that small moments can have a big impact on our work...

  • Catering Operations

    1 week ago

    Taytay, Calabarzon, Philippines Ventas Call Center Full time ₱300,000 - ₱450,000 per year

    Titan Services Inc. is seeking a highly organized and detail-oriented Catering Operations & Executive Support Virtual Assistant to support one of our valued clients in the catering and food service industry. The role involves assisting with catering operations, administrative tasks, and executive/personal to-do management. The ideal candidate will have...

  • Medical Billing Assistant

    1 week ago

    Taytay, Calabarzon, Philippines Ventas Call Center Full time ₱30,000 - ₱60,000 per year

    Job Overview:Titan Services, Inc is urgently hiring a Medical Billing Assistant to join our virtual team. We are seeking a skilled and experienced billing professional who can independently manage, file, and track medical billing claims with accuracy and efficiency. This is a critical support role in our operations, and we're offering a higher starting rate...

  • Finance Manager

    2 days ago

    Taytay, Calabarzon, Philippines Ventas Call Center Full time ₱900,000 - ₱1,200,000 per year

    We are looking for a highly analytical and detail-oriented Senior Finance Manager to oversee our commission processes, invoicing, and front-end financial workflows. This role will focus on ensuring our commissions, accounts receivable, and payable processes run smoothly and efficiently, integrating financial data into our systems.Key Responsibilities:Manage...

  • Customer Service Representative

    2 days ago

    Taytay, Calabarzon, Philippines StaffSmart Outsourcing Full time ₱250,000 - ₱500,000 per year

    About the roleStaffSmart Outsourcing is seeking a dedicated and customer-focused Customer Service Representative to join our team in Bridgetowne, Pasig. As a full-time Customer Service Representative (Travel Account) - Airlines, you will be responsible for delivering exceptional service to our clients in the travel industry.What you'll be doingHandling...

  • Chat Support Representative- Bridgetowne

    2 days ago

    Taytay, Calabarzon, Philippines E-WORLD STAFFING SERVICES Full time ₱900,000 - ₱1,200,000 per year

    About the roleWe are seeking a talented Chat Support Representative to join our dynamic team at E-WORLD STAFFING SERVICES' in Taytay Rizal. As a Chat Support Representative, you will be responsible for providing exceptional customer service and technical assistance to our clients through real-time chat interactions. This full-time role is an excellent...