CSR - NON VOICE - 25k Sign On Bonus

2 days ago

Taytay, Calabarzon, Philippines LUMER UNIVERSAL MANAGEMENT SERVICES INC Full time ₱40,000 - ₱60,000 per year

About the role

We are seeking a Customer Service Representative (CSR) - Non Voice to join our dynamic team at LUMER UNIVERSAL MANAGEMENT SERVICES INC' in Taytay Rizal. In this full-time position, you will be responsible for providing exceptional customer service and support to our valued clients, without the need for voice calls. This is an exciting opportunity to start your career in a thriving call centre environment.

What you'll be doing

  1. Responding to customer inquiries and requests via email, chat, and other non-voice communication channels
  2. Effectively resolving customer issues and concerns in a timely and professional manner
  3. Maintaining accurate records and documentation of all customer interactions
  4. Collaborating with cross-functional teams to ensure seamless customer experiences
  5. Adhering to company policies, procedures, and service-level agreements
  6. Continuously improving your skills and knowledge to enhance customer satisfaction

What we're looking for

  1. Excellent written communication and problem-solving skills
  2. Strong customer service orientation and a passion for helping others
  3. Proficient in using various software and communication tools
  4. Ability to work in a fast-paced, dynamic environment and adapt to changing priorities
  5. Previous experience in a customer service or call centre role is preferred, but not required

What we offer

At LUMER UNIVERSAL MANAGEMENT SERVICES INC', we value our employees and strive to provide a supportive and rewarding work environment. In addition to a competitive salary, you will enjoy a range of benefits, including:

  1. Comprehensive health insurance coverage
  2. Generous paid time off and holiday leave
  3. Opportunities for career advancement and professional development
  4. A positive and collaborative work culture
  5. Attractive sign-on bonus of 25,000

About us

LUMER UNIVERSAL MANAGEMENT SERVICES INC' is a leading provider of customer service solutions, serving a diverse range of industries. Our mission is to deliver exceptional customer experiences that exceed expectations. With a strong focus on innovation and continuous improvement, we are committed to being the preferred partner for our clients and the employer of choice for talented professionals like you.

If you're ready to embark on an exciting new chapter in your career, we encourage you to apply for this opportunity. Click the "Apply Now" button below to submit your application.

  • hw- csr for non voice

    11 hours ago

    Taytay, Calabarzon, Philippines iCrescendo INC. Full time ₱19,000 - ₱35,000 per year

    We are HIRING We are Looking for applicant who is willing to start ASAPGood for Newbies and Tenured Tips are providedCollege gradPhone Interview Process For Non voice19k to 35k ( EASY HIRED )+Allowance & HMOGrab this opportunity, GoodluckPM ME

  • NON VOICE ACCOUNT

    4 days ago

    Taytay, Calabarzon, Philippines CORPORATE VISIONS INC Full time ₱150,000 - ₱250,000 per year

    Work Location: On-site – BridgetowneEmployment Type: Full-timeAccount Type: Voice and Non-Voice (Phone, Chat, and Email Support)Key Responsibilities:Handle customer inquiries via phone, chat, or email, depending on account assignmentProvide accurate, efficient, and empathetic service to resolve customer issuesDocument customer interactions and update...

  • Customer Service Representative

    1 week ago

    Taytay, Calabarzon, Philippines StaffSmart Outsourcing Full time ₱250,000 - ₱500,000 per year

    About the role We are seeking a highly motivated and customer-focused Customer Service Representative - 70 % Non-voice + 30% Voice Account to join our team at StaffSmart Outsourcing. This is a full-time role based in Bridgetowne, Pasig. In this position, you will be responsible for providing exceptional customer service through non-voice channels, such as...

  • Customer Service Representative | Travel Account | Bridgetowne | Up to 27,000

    1 week ago

    Taytay, Calabarzon, Philippines AHEAD INTERNATIONAL EMPLOYMENT, INC Full time ₱208,000 - ₱324,000 per year

    We're hiring Customer Service Representatives for a leading Travel and Airline Industry client in Bridgetowne, PasigStart your customer service career with a global brand and enjoy competitive pay and benefits.Work Location:Bridgetowne, Pasig CityStart Date:November 10 (Limited slots available)Salary Package:₱20,600 – ₱27,000 (based on experience and...

  • Customer Service Team Lead

    1 week ago

    Taytay, Calabarzon, Philippines Ventas Call Center Full time ₱300,000 - ₱600,000 per year

    Position Title: Customer Service Team LeadLocation: Taytay, RizalWork Setup: Full-Time | Night Shift (U.S. Hours)Industry: Student Loans / Customer ServicePosition OverviewThe Customer Service Team Lead ensures that the departmental KPIs are met, spot checks reps, keeps up to date with department-related updates, and enforces the daily task timeline of the...

  • Private Bank

    2 weeks ago

    Taytay, Philippines Deutsche Bank Full time

    What we will offer you A healthy, engaged and well-supported workforce are better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its center. Private Medical Insurance for you, your spouse and dependent...

  • Customer Relations Assistant

    6 days ago

    Taytay, Philippines Iconic Dealership, Inc. Full time ₱250,000 - ₱350,000 per year

    ACMobility is looking for a passionate and customer-focused Customer Relations Specialist to join our team If you love creating great experiences, solving concerns, and building loyalty, this is your chance to make a real impact.The Customer Relations Specialist ensures excellent customer service by handling feedback, conducting follow-ups, supporting...

  • Branch Manager

    1 week ago

    Taytay, Philippines Dempsey Full time

    JOB SUMMARY: Under the direct supervision of the Area Manager, Branch Manager oversees maximum of 4 offices, providing guidance in the areas of operational management, people management, financial management, admin and networking. DUTIES AND RESPONSIBILITIES A. People Management 1. Conducts various HR functions as follows; reviews and endorses all actions...

  • Customer Service Team Lead

    6 days ago

    Taytay A, Philippines VENTAS CALL CENTER Full time ₱360,000 - ₱420,000 per year

    Position Title: Customer Service Team LeadLocation: Taytay, RizalWork Setup: Full-Time | Night Shift (U.S. Hours)Industry: Student Loans / Customer ServicePosition OverviewThe Customer Service Team Lead ensures that the departmental KPIs are met, spot checks reps, keeps up to date with department-related updates, and enforces the daily task timeline of the...