Customer Support Representative

6 hours ago


Work from Home, Philippines Adization Inc. Full time ₱180,000 - ₱240,000 per year

Job Description

We are looking for a Customer Service Representative to support our aesthetic and orthopaedic clinics during night hours. This role is ideal for someone with customer service experience in the medical or wellness field who is confident using Facebook and Instagram for client communication. As a remote customer service representative, you will handle online inquiries, assist with general concerns, and coordinate with the clinic receptionist for appointments and schedule updates.

Key Responsibilities

  • Respond to client inquiries via Facebook and Instagram
  • Provide accurate and professional information about clinic services
  • Coordinate with the clinic receptionist for bookings, cancellations, or rescheduling
  • Escalate medical-related concerns to appropriate staff when necessary
  • Maintain logs of all client interactions
  • Ensure excellent and empathetic customer support

Qualifications

  • At least 1 year of customer service experience required
  • Experience in aesthetic or orthopaedic clinics is a strong advantage
  • Prior work in a medical or wellness setting is preferred
  • Strong written and verbal English communication skills
  • Proficient in Facebook and Instagram for business/customer communication
  • Must have a stable internet connection
  • Laptop is required

Benefits:

  • Employee discount
  • Internet Allowance

Experience:

  • Customer Service

Language:

  • English (Required)

Job Type: Temporary

Contract length: 1-2 months

Pay: Php18, Php20,000.00 per month

Work Location: Remote



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