Spanish Bilingual Representative

6 days ago

Pasay, National Capital Region, Philippines Infinit-O Full time ₱300,000 - ₱600,000 per year

Infinit-O is the trusted, customer-centric, and sustainable leader in Business Process Optimization. We empower finance and healthcare organizations to thrive in a digital-first world by combining specialized industry expertise and innovative technology for 20 years.

We navigate complex industry landscapes to drive transformative outcomes, helping businesses streamline operations, enhance customer experience, and achieve sustainable growth backed by a world-class Net Promoter Score of 75. Our approach combines operational efficiency with a human-centered ethos, ensuring sustainable value creation for our clients and team members.

As a Certified B Corporation, Infinit-O is committed to the highest standards of social and environmental performance, accountability, and transparency. We embed these values into every aspect of our operations—aligning business success with a positive impact on our clients, people, and communities.

Our commitment to Diversity, Equity, and Inclusion (DEI) is integral to our mission. We believe that building inclusive, equitable teams is not only the right thing to do—it is also essential for driving innovation and better business outcomes. We actively promote equal opportunity through inclusive hiring practices, continuous learning programs, and regular equity assessments to ensure a fair and empowering workplace for all.

Key Responsibilities:

​
• Respond promptly and professionally to customer inquiries and concerns via chat, following established guidelines and procedures.


• Assist customers by addressing various issues and questions, delivering accurate and helpful responses to enrich their chat interactions.


• Collect pertinent information, conduct thorough research into inquiries, and offer timely resolutions to customer issues.


• Document chat interactions thoroughly and accurately for future reference and analysis.


• Familiarize yourself with products, services, and policies to provide comprehensive assistance to customers.


• Enhance product knowledge and communication skills continuously to improve customer satisfaction and the overall chat experience.


• Handle escalated chat interactions with composure and effectiveness, striving to exceed customer expectations in issue resolution.


• Collaborate with team members to optimize chat processes and achieve team objectives.

Requirements

Job Requirements and Credentials:

● Graduate of a 4 year course

● Fresh Grad to 1 year Experience

● Excellent Communication Skills (Oral and Written)

● English B2 CEFR

● Spanish C1 CEFR

● Keen attention to details

● Problem Solving Skills

● Knowledge in Microsoft Office

Devices will be provided to successful candidates

  • Spanish Bilingual Customer Service Representative

    5 days ago

    Pasay, National Capital Region, Philippines ACCPRO INTERNATIONAL Full time ₱400,000 - ₱600,000 per year

    Spanish Bilingual Customer Service Representative (Retirement Loans)Work Location: 6th Floor, One E-Com Center, Harbor Drive, Mall of Asia Complex, Pasay CityWork Set-up: OnsiteSchedule: Night Shift | Weekends Off₱100,000 Sign-On Bonus (with 1.6 years lock-in period)Duties and ResponsibilitiesHandle customer inquiries in both Spanish and English with...

  • CSR Spanish Bilingual

    1 day ago

    Pasay, National Capital Region, Philippines ACCPRO INTERNATIONAL Full time ₱940,000 - ₱1,080,000 per year

    CSR Spanish Bilingual (Retirement Loans)Location: Pasay CityWork Setup: OnsiteSchedule: Night Shift | Weekends OffPHP 100,000 Sign-on Bonus (with 1.6 years lock-in period)Duties and ResponsibilitiesHandle customer inquiries with excellent communication and phone skills, confidently addressing various situations.Identify opportunities, develop account...

  • CSR (Spanish Bilingual)

    7 days ago

    Pasay, National Capital Region, Philippines ACCPRO International Full time ₱144,000 - ₱1,080,000 per year

    We're Hiring: CSR Spanish Bilingual (Retirement Loans)Location: MOA Pasay CityWork set-up/schedule/day off: Onsite | Nightshift | Weekends OffSalary Range: 79k-90k (depending on experience)With PHP 100,000* Signing BonusONE DAY HIRING PROCESSDUTIES and RESPONSIBILITIES:● Excellent communication and phone skills, with an ability to think and react to...

  • CSR Spanish Bilingual- 100K Sign-On Bonus

    7 days ago

    Pasay, National Capital Region, Philippines ACCPRO INTERNATIONAL Full time ₱1,008,000 - ₱1,080,000 per year

    CSR Spanish Bilingual (Retirement Loans)Work Address: 6th Floor, One E-Com Center, Harbor Drive, Mall of Asia Complex, Pasay CityWork Set-up: OnsiteWork Schedule: Night Shift | Weekends off100k Sign-On BonusDUTIES and RESPONSIBILITIES:● Excellent communication and phone skills, with an ability to think and react to situations confidently● Demonstrate...

  • Spanish Bilingual CSR

    5 days ago

    Pasay, National Capital Region, Philippines RSD Human Resource Management Consultancy Full time ₱150,000 - ₱250,000 per year

    Qualifications:• 1–2 years Spanish CSR experience (International BPO)• At least SHS Graduate or 2nd Year College Completed• Strong English & Spanish communication skills

  • Spanish Bilingual Representative

    1 week ago

    Pasay, National Capital Region, Philippines Infinit-O Full time ₱900,000 - ₱1,200,000 per year

    Infinit-O is the trusted, customer-centric, and sustainable leader in Business Process Optimization. We empower finance and healthcare organizations to thrive in a digital-first world by combining specialized industry expertise and innovative technology for 20 years.We navigate complex industry landscapes to drive transformative outcomes, helping businesses...

  • Spanish Bilingual

    7 days ago

    Pasay, National Capital Region, Philippines Private Advertiser Full time ₱1,500,000 - ₱2,500,000 per year

    JOB FUNCTIONS AND RESPONSIBILITIES:Manage team of 13 or more team members, ensure departmental goals and standards are achievedCommunicate company goal, safety practice and ensure all employees remain engagedEffectively provide prompt, accurate and professional responses to customer inquiries/grievances at escalation desk.Ability to prioritize, work...

  • Bilingual Customer Service Representatives

    7 days ago

    Pasay, National Capital Region, Philippines Q2hrsolutions Full time ₱250,000 - ₱500,000 per year

    About the job Bilingual Customer Service Representatives (Japanese) OverviewWe are looking for hard-working, detail-oriented, and customer-focused individuals to join our team as Bilingual Customer Service Representatives (Japanese). In this role, you will be the first point of contact for Japanese-speaking customers, providing exceptional support through...

  • Customer Service Representative

    6 days ago

    Pasay, National Capital Region, Philippines ACCPRO INTERNATIONAL Full time ₱250,000 - ₱350,000 per year

    Customer Service Representative (Life Insurance Account) – MOA Site | ₱20,000 Sign-On BonusLocation: Mall of Asia, Pasay CityWork Setup: OnsiteSchedule: Night shift, fixed weekends offPlus ₱20,000 Sign-On BonusAbout the Role:We're looking for passionate and dedicated Customer Service Representatives to join our team for a Life Insurance Account (Voice...

  • Bilingual Customer Service Representatives

    7 days ago

    Pasay, National Capital Region, Philippines Q2 HR Solutions Full time ₱250,000 - ₱500,000 per year

    Overview:We are looking forhard-working, detail-oriented, and customer-focused individualsto join our team asBilingual Customer Service Representatives (Japanese). In this role, you will be the first point of contact for Japanese-speaking customers, providing exceptional support through phone, chat, and email. You will help resolve inquiries, ensure smooth...