HR Operations and Admin Manager

4 days ago

Pasig, National Capital Region, Philippines SYSGEN RPO Full time $40,000 - $80,000 per year

Role Overview

The Human Resources and Admin Manager leads and manages all HR and administrative functions to ensure operational efficiency, regulatory compliance, and employee engagement. This role serves as a strategic partner to leadership, aligning HR initiatives and administrative operations with business goals.

Key Responsibilities

Talent Acquisition

  • Design strategic workforce plans aligned with business objectives
  • Develop talent forecasting models for workforce trends, skill gaps, and succession planning
  • Collaborate with department heads to assess hiring needs
  • Lead employer branding initiatives to attract top talent
  • Oversee end-to-end recruitment and onboarding processes
  • Cultivate relationships with external recruitment partners

Learning & Development

  • Align L&D programs with business strategy and talent goals
  • Oversee training coordination, execution, and budget allocation
  • Monitor training effectiveness and recommend innovations

Career Management & Succession Planning

  • Implement employee development plans and career paths
  • Develop succession plans using learning metrics and performance data

Performance Management

  • Manage the performance evaluation system and real-time productivity tracking
  • Analyze workload reports and approve performance-based rewards

Employee Engagement

  • Design and execute engagement programs and company events
  • Monitor engagement budgets and present analytics to leadership

Employee Relations

  • Develop and communicate HR policies
  • Lead disciplinary investigations and enforce policy compliance

Compensation & Benefits

  • Administer compensation and benefits programs
  • Conduct salary benchmarking and market analysis
  • Review and update HMO and other benefit policies

Offboarding

  • Manage exit processes and analyze exit interview data for retention strategies

Compliance

  • Ensure compliance with labor laws and internal policies
  • Monitor regulatory updates and oversee government reporting

Workplace Operations (Admin)

  • Oversee office operations, facilities, and logistics
  • Manage vendor relationships and ensure workplace safety compliance
  • Coordinate travel arrangements and corporate events
  • Plan and manage administrative budgets and resources

Qualifications

Education

  • Bachelor's degree in Psychology, Human Resource Management, or Business Administration

Experience

  • 8–10 years of progressive HR experience, with at least 3 years in a managerial role
  • Proven expertise across multiple HR functions and administrative operations
  • Client Management/Engagement experience.
  • Consulting industry experience is a MUST.
  • Data Analytics and Reporting experience is a must.

Soft Skills

  • Strong leadership and interpersonal skills
  • Excellent communication, analytical, and problem-solving abilities
  • Empathetic, approachable, and discreet in handling sensitive matters
  • Adaptability to emerging technologies and digital HR tools

Technical Skills

  • Competency-based HR Management (CBHRM)
  • Solid understanding of Philippine labor laws and HRIS platforms
  • Proficient in HR analytics and data-driven decision-making

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