CHAT SUPPORT/NON-VOICE

3 days ago


Mandaluyong City, National Capital Region, Philippines Sapient Global Full time

Are you thrilled about delivering outstanding customer service? We're looking for a vibrant Call Center Agent to join our team in Quezon City

If you're a high school graduate (old curriculum) and eager to work onsite, this opportunity is for you

Your Key Responsibilities

  • Manage hotel bookings, customer inquiries, and cancellations for guests and partners.
  • Offer precise details on room availability, pricing, amenities, and policies.
  • Process reservations efficiently and without errors.
  • Address customer concerns and escalate more complex issues when necessary.
  • Achieve performance goals related to efficiency, quality, and guest satisfaction.
  • Keep thorough and accurate records of bookings and customer interactions.

Perks You'll Enjoy

  • Earn up to ₱28,000 per month
  • HMO coverage from Day 1
  • One-day hiring process
  • Choose from Day, Night, or Graveyard shifts
  • Voice and Non-Voice accounts available

Job Type: Full-time

Pay: Php18, Php28,000.00 per month

Benefits:

  • Additional leave
  • Free parking
  • On-site parking
  • Paid training
  • Pay raise

Work Location: In person



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