Voice/Non-voice - Technical Support Agent - No BPO Experience Required

2 weeks ago


Taguig, National Capital Region, Philippines Sapient Global Services Full time

One-day hiring process Earn up to 28k monthly We are mass hiring for Call Center Agents as prior in our Metro sites

Position Overview:

Responsible for providing exceptional customer service and technical assistance to customers via phone, email, and chat.

Job Responsibilities:

  • Answer incoming calls, emails, and chat requests from customers seeking technical assistance.
  • Diagnose and troubleshoot technical issues related to hardware, software, and network connectivity.
  • Provide customers with accurate information about product features, capabilities, and limitations.
  • Participate in knowledge-sharing sessions to improve team efficiency and customer satisfaction.
  • Follow company policies and procedures to ensure compliance with industry standards.

WHAT's IN IT FOR YOU?

  • Salary of Up to 28k
  • 30k Sign-on Bonus
  • Day shift, Night shift, and Graveyard shift
  • Voice and Non-voice accounts are available
  • Local Account and International Account

URGENTLY HIRING APPLY TODAY AND GET HIRED IMMEDIATELY

Job Types: Full-time, Permanent

Pay: Up to Php28,000.00 per month

Benefits:

  • Additional leave
  • Free parking
  • Health insurance
  • On-site parking
  • Paid training
  • Pay raise

Work Location: In person



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