Non-Voice & Voice Account (Easy Account)
5 hours ago
Alabang, Muntinlupa City | On-site | Full-Time
Be the Voice and Chat Behind Every Great Customer ExperienceJoin one of Alabang's top BPO teams as a Customer Service Representative for a blended voice and non-voice account. If you're tech-savvy, people-oriented, and ready to grow in a fast-paced yet supportive environment — this role is for you
What You'll Do:- Engage with customers through calls, chats, and emails, delivering friendly and accurate support.
- Resolve inquiries, process requests, and provide solutions that make customers smile.
- Document interactions and ensure each case is handled efficiently and professionally.
- Collaborate with teammates to maintain service excellence and achieve performance goals.
- At least HS Grad, Senior High School graduate (K-12) or college level/college graduate.
- Excellent English communication skills — written and verbal.
- Basic computer navigation and multitasking skills.
- Willing to work on-site in Bridgetowne QC and on shifting schedules.
- BPO experience is a plus — but not required Training is provided.
- Competitive monthly salary plus performance incentives.
- Paid training and fast-track career growth.
- Comprehensive HMO coverage and other benefits.
- A fun, inclusive, and supportive workplace
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