Service Desk Analyst

The Service Desk Engineer will act as the first point of contact for technical support, providing timely and effective solutions to internal users across our US or Australian teams. This role is critical for ensuring smooth day-to-day operations and requires excellent communication skills and a customer-service-oriented mindset, honed in a global support...

Requisition Number: IT Service Desk RepresentativeLocation: This is a hybrid opportunity. Our office is located at 10F-11F Robinsons Cyber Omega Building, Pearl Drive, Ortigas Center, Pasig City 1605.Insight at a Glance14,000+ engaged teammates globallyCertified GPTW (Great Place to Work)#20 on Fortune's World's Best Workplaces list$9.2 billion in...

Company DescriptionWe suggest you enter details hereRole DescriptionThis is a full-time on-site role for a Front Desk Officer based in Ortigas. The Front Desk Officer will be responsible for reception duties, welcoming visitors, managing phone calls, and providing exceptional customer service. Daily tasks include handling office administration, operating...

DUTIES & RESPONSIBILITIESAdvance troubleshooting skills with regards to hardware and softwareWith communication and problem solving skillService oriented with an can-do attitudeWilling to do the task in overtimeShifting ScheduleWriting and editing training manualsAcknowledge support tickets and responds to user requestAcknowledge Calls or Mails concern by...

To administer, monitor, and maintain client's IT infrastructure, as well as, responding and troubleshooting to system generated incidents. To evaluate problems, generate reports, interact with assigned technicians, and observe problems closely until they are resolved.Job Responsibilities:Provide level 1 support for both internal and external clients.Track...

Primary Purpose of RoleThe Service Desk Support Specialist is responsible for:Provide Level 1 & 2 IT store support to stores including NewStore POS and all associated systemsWork with the infrastructure team to provide level 1 & 2 desktop support to the Satellite Office, MHUB and the warehouseProvide general operational support to stores and the...

Job description:The Admin Staff/ Front Desk play a pivotal role in ensuring the smooth operation of a Body Mechanic. This position combines administrative tasks with front desk responsibilities to provide exceptional customer service to patients while efficiently managing administrative duties.Key Responsibilities:Reception Duties:Greet patients and visitors...

Responsibilities:Greet and welcome visitors in a warm and professional manner.Answer, screen, and forward incoming phone calls promptly and efficiently.Manage the reception area to ensure it is tidy and presentable at all times.Handle incoming and outgoing mail, deliveries, and courier services.Schedule appointments and maintain calendars for meetings and...

Assigned ResponsibilitiesWork with the Team Lead, relevant business stakeholders, IT system owners, business analyst and business users insupport of the operation and maintenance of CMS.Work with ITD Project Teams and Infrastructure/Middleware Team to discuss and implement integration requirements withCMS.Participate in requirements...

About the role We are seeking a talented IT Analyst to join our team at SAN MIGUEL INTEGRATED LOGISTICS SERVICES, INC.'. As an IT Analyst, you will play a crucial role in supporting the company's information technology systems and processes. This is a full-time position based in Pasig City, Metro Manila.What you'll be doingAnalyse and document business...