IT Service Desk Analyst

KEY RESPONSIBILITIES:Assist users experiencing technical problems with hardware, software, networking and computer related issues.Ability to walk end user through diagnostic procedures to identify, resolve, or determine source of error.Log, track, and maintain detailed incident reports on all calls.Assist in monitoring of Branch and Home office technologies,...

The Service Desk Engineer will act as the first point of contact for technical support, providing timely and effective solutions to internal users across our US or Australian teams. This role is critical for ensuring smooth day-to-day operations and requires excellent communication skills and a customer-service-oriented mindset, honed in a global support...

Requisition Number: IT Service Desk RepresentativeLocation: This is a hybrid opportunity. Our office is located at 10F-11F Robinsons Cyber Omega Building, Pearl Drive, Ortigas Center, Pasig City 1605.Insight at a Glance14,000+ engaged teammates globallyCertified GPTW (Great Place to Work)#20 on Fortune's World's Best Workplaces list$9.2 billion in...

Company DescriptionWe suggest you enter details hereRole DescriptionThis is a full-time on-site role for a Front Desk Officer based in Ortigas. The Front Desk Officer will be responsible for reception duties, welcoming visitors, managing phone calls, and providing exceptional customer service. Daily tasks include handling office administration, operating...

JOB TITLE: Realtime AnalystLocation: Quezon City, Pasig and TaguigPosition Type: Full TimeWork Set up:On siteSchedule:Shifting ScheduleHeadcount:4Start Date:ASAPSalary Package: 30,000- 35,000Job OverviewWe are looking for an experienced Real-Time Analyst to join our Workforce Management (WFM) team. The successful candidate will be responsible for monitoring...

DUTIES & RESPONSIBILITIESAdvance troubleshooting skills with regards to hardware and softwareWith communication and problem solving skillService oriented with an can-do attitudeWilling to do the task in overtimeShifting ScheduleWriting and editing training manualsAcknowledge support tickets and responds to user requestAcknowledge Calls or Mails concern by...

JOB TITLE: Information Security AnalystLocation: Pasig and TaguigPosition Type: Full TimeWork Set up: On siteSchedule:Shifting ScheduleStart Date:ASAPSalary Package: 20,000- 25,000Job Summary: We are seeking a detail-oriented and proactive Information Security Analyst to join our BPO team. The role is responsible for maintaining and improving the company's...

Primary Purpose of RoleThe Service Desk Support Specialist is responsible for:Provide Level 1 & 2 IT store support to stores including NewStore POS and all associated systemsWork with the infrastructure team to provide level 1 & 2 desktop support to the Satellite Office, MHUB and the warehouseProvide general operational support to stores and the...

Job description:The Admin Staff/ Front Desk play a pivotal role in ensuring the smooth operation of a Body Mechanic. This position combines administrative tasks with front desk responsibilities to provide exceptional customer service to patients while efficiently managing administrative duties.Key Responsibilities:Reception Duties:Greet patients and visitors...

Responsibilities:Greet and welcome visitors in a warm and professional manner.Answer, screen, and forward incoming phone calls promptly and efficiently.Manage the reception area to ensure it is tidy and presentable at all times.Handle incoming and outgoing mail, deliveries, and courier services.Schedule appointments and maintain calendars for meetings and...