Customer Service Assoiate

17 hours ago

Cebu City, Central Visayas, Philippines Metacom Careers Full time ₱28,000 - ₱35,000 per year

WERE HIRING CUSTOMER SERVICE REPRESENTATIVE (Sales)
Cebu City | Onsite | Full-Time
Shifting Schedule | 24/7 Operations | With Graveyard Shifts
Position:
CSR Sales

Salary Package:
PHP 28,000
Plus opportunities for promotion within the LOB (earn up to
35K
)
Retention Bonus:
25K
Work Location:
TA Hub eBloc 2 Tower, W. Geonzon St., Cebu City
Who Can Apply?
Senior High School Graduate OR Completed 2 Years in College
Must have
at least 3 months BPO experience
(International Voice Technical)

High School Graduate (Old Curriculum) / ALS Graduate
Must have
2 years BPO experience
(International Voice)

Computer literate

Willing to work onsite

Comfortable with shifting schedules & graveyard shifts

Key Responsibilities

  • Handle customer inquiries and provide accurate information about products and services.
  • Recommend and upsell products that match customer needs.
  • Process orders, account updates, and transactions efficiently.
  • Resolve customer concerns and ensure a positive experience on every call.
  • Meet sales targets while maintaining excellent customer service.

Hiring Process
Initial Interview

Harver Assessment

Behavioral Interview

Call Simulation (Mock Call)

Why Join Us?

Competitive salary package

Clear career growth (earn up to 35K)

25K retention bonus

Dynamic, supportive team

Stable onsite role

Start your career journey with us in Cebu

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