Situations Manager/Incident Manager

3 days ago

Manila, National Capital Region, Philippines Capgemini Full time ₱900,000 - ₱1,200,000 per year
Job Requirements

We are looking for a skilled and proactive Situation Manager with at least 2 years of experience managing network incidents. The ideal candidate will have a certification related to network technologies (e.g., CCNA, CCNP, CCDP, JNCIA, JNCIE ) and strong communication skills to efficiently handle incidents, coordinate between teams, and ensure timely resolution. ITIL certification is highly preferred.

Main criteria/requirements:

  • Must have active or previous certification related to Network technologies (ex: CCNA, CCNP,CCDP,JNCIA,JNCIE etc.).

  • The candidate must have good communication skills.

  • Has at least 2 yrs of work experience as incident manager/coordinator. Someone with more than 2 yrs of work experience handling Network Operations is preferred.

  • A candidate with ITIL certification is ideal.

  • Must be amenable to work on hybrid set-up in our Pasay Office.

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