
NAV Consultant
2 days ago
- Review RFC for Minor Enhancements, participate in testing
- 3rd line Incident & Problem management
- Business relations/consulting with key stakeholders and business functions, user training and documentation (system overview, WI etc.)
- Projects and Change Requests, providing assessment and RFC, communication, maintain compliance with GN IT governance process, liaise with developers during design/development/implementation of project requests and change request to secure alignment on ongoing development priorities and direction, ensure proper handover from dev groups to support team.
- Provide quality resolution of 3rd line support related queries, questions, problems and issues.
- Provide quality communication on ongoing tasks with involved customers and stakeholders with regards to proposed solutions, resolutions timelines, requested information etc.
- Clear setting of expectations with relations to open cases and change requests.
- Capturing of business demands and feed these to the Back End Navision team or to relevant development groups for development and implementation.
- Build positive working relations with key customers to gain understanding of direction, recognition of efforts and facilitate users to improve system knowledge.
- Participate in SCRUM ceremonies, including sprint planning, daily stand-ups, and retrospectives.
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, Metro Manila, Philippines Buscojobs Full timePasig, Palawan Job Descriptions (Selected Listings) ACOM Consumer Finance Corporation – Customer Service (Inbound) Responsibilities: Assists and answers the client’s concerns for their account with the company. Maintains a good relationship between the company and its clients. Performs other duties that may be assigned from time to time. Requirements:...
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Microsoft ERP Presales Consultant
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, Metro Manila, Philippines Buscojobs Full timeJob listings grouped by position are provided below with responsibilities and requirements where available. This refined description preserves the original job information while using only allowed HTML tags. ACOM Consumer Finance Corporation — Customer Service / Inbound Location: Pasig, Palawan Company: ACOM Consumer Finance Corporation Job type:...
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It Technical Support Advocate
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Call Center Representative
2 weeks ago
, Metro Manila, Philippines Buscojobs Full timeCall Center Representative (Pasig, Palawan) – ACOM Consumer Finance Corporation Location: Pasig, Palawan Posted today Job Description ACOM Consumer Finance Corporation is looking for passionate, innovative, and ambitious individuals to join a game-changing team. Be part of the leading consumer finance company from Japan. Responsibilities Ensure company...
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Us Customer Success Coordinator
2 weeks ago
, Metro Manila, Philippines Buscojobs Full timeCustomer Support Specialist (Ms Dynamics Nav) Posted today Job Description Duties and Responsibilities : Diagnosing and solving customer software issues in relation to Microsoft Dynamics Business Central (NAV) and its associated components (e.g. Add-on, integration, Jet Reports, etc.) Document issues and resolution including all interactions with customers...
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Customer Service Specialist
2 weeks ago
, Metro Manila, Philippines Buscojobs Full timeCustomer Support Specialist (Ms Dynamics Nav) Posted today Job Description Duties and Responsibilities : Diagnosing and solving customer software issues in relation to Microsoft Dynamics Business Central (NAV) and its associated components (e.g. Add-ons, integration, Jet Reports, etc.). Document issues and resolutions including all interactions with...
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Call Center Agent
2 weeks ago
, Metro Manila, Philippines Buscojobs Full timeCustomer Support Specialist (Ms Dynamics Nav) Posted today Job Description Duties and Responsibilities Diagnosing and solving customer software issues in relation to Microsoft Dynamics Business Central (NAV) and its associated components (e.g. Add-on, integration, Jet Reports, etc.) Document issues and resolution including all interactions with customers...