Incident Manager

4 days ago

Manila, National Capital Region, Philippines AUMTREND PH INC Full time

Incident Manager

Location: BGC, Taguig

Work Setup: Hybrid, 2 days onsite/week

Salary: up to 200k, depending on experience

Requirements:

  • Technical Skills: Unix, SQL
  • 8+ years of Experience in Supporting & Leading Infrastructure projects in banking domain
  • Ability to connect various incidents happening in the environment and invoke Major Incident Management team if required.
  • Thorough understanding of Infrastructure terminologies
  • Ability to work in 24x7 shift model
  • Ability to resolve incidents as per the agreed SLA by identifying or engaging the required stakeholders.
  • Documenting & communicating the incident status to all required stakeholders.
  • Ability to do complete RCA independently where feasible or drive for RCA.

Job Type: Full-time

Pay: Php100, Php200,000.00 per month

Work Location: Remote

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