BPO HR Manager

11 hours ago

Pasig, National Capital Region, Philippines TASQ Staffing Solutions Full time ₱360,000 - ₱600,000 per year


About the job: HR Manager (Ortigas) | Onsite

Work Setup: 100% Onsite

Schedule: shift

Location: Ortigas


Non-negotiables:

  • At least 3 years' experience as HR Manager in a BPO setup
  • Must have experience with end-to-end talent acquisition for both volume and support leadership for BPO roles
  • Champion in ER, EE, and Comp & Ben

Responsibilities:

  • Develop and execute HR strategies that support local operations while aligning with the global HR framework.
  • Lead end-to-end recruitment efforts in the Philippines, including talent sourcing, interviews, hiring, and onboarding.
  • Drive employee engagement initiatives and create a positive work culture across distributed or remote teams.
  • Oversee performance appraisal cycles and ensure timely feedback and development planning.
  • Ensure compliance with Philippine labor laws, statutory regulations, and company policies.
  • Handle employee relations matters with empathy and professionalism, addressing concerns, grievances, and disciplinary actions as required.
  • Administer compensation and benefits programs in line with market benchmarks and internal parity.
  • Identify training needs and implement learning and development initiatives for employee growth and retention.
  • Maintain accurate employee records and HR metrics for reporting and analytics.
  • Act as the local HR point of contact for leadership and employees, providing strategic guidance and day-to-day support.

Qualifications and Requirements:

  • Proven experience (5+ years) as an HR Manager or Senior HR Executive, preferably supporting operations in the Philippines.
  • Strong knowledge of Philippine labor laws, government compliance, and HR best practices.
  • Hands-on experience with HR software, payroll systems, and digital HR tools.
  • Excellent communication, negotiation, and interpersonal skills.
  • Demonstrated ability to lead HR initiatives in a fast-paced, growth-oriented environment.
  • Degree in Human Resources, Business Administration, or a related field.
  • Must be flexible to work in night shifts with the team
  • Must be willing to work from the office.

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