HR - Labor Relations Advisor (Dayshift BPO)

5 days ago

Pasig, National Capital Region, Philippines Tech Mahindra Full time


We're Hiring: HR Labor Relations Advisor


Work Where People Matter

At Tech Mahindra Philippines, we're more than just a BPO — we're a Certified Great Place to Work where your growth and well-being come first. With thriving hubs in Cebu and Manila, we're helping people like you build meaningful careers while making a real difference for customers around the world.


Why You'll Love It Here

  • Growth you can see – promotions and career paths await
  • Learning that sticks – trainings to sharpen your skills
  • A workplace that cares – inclusive, supportive, and people-first
  • Health coverage you can count on
  • Rewards when you refer friends to join the team
  • HMO Benefit, Leave Credits


Your Day-to-Day

  • Manage the full employee lifecycle including onboarding, development, performance management, and offboarding
  • Serve as a consultant to employees regarding DOLE-mandated rights and interests
  • Provide guidance to Operations Managers, Support Staff, and Team Leaders on employee relations
  • Develop and implement company policies and procedures
  • Handle grievances, mediate disputes, and arbitrate between conflicting parties
  • Lead due process administration for termination cases, end-of-contract, and end-of-training contract cases (including NTEs, administrative hearings, and notices of decision)
  • Conduct investigations for administrative cases
  • Prepare legal documents such as letters of agreement, quitclaims, affidavits, and more
  • Support upcoming tasks and projects assigned by the HR Manager and Labor Relations Team Leader


What We're Looking For

  • Graduate of Psychology, Human Resources Management, or any Business or Legal-related course
  • Minimum of 3 to 5 years of experience in labor relations or a similar field
  • Strong communication skills with the ability to advise and counsel in complex conflicts and disputes
  • Excellent interpersonal skills to engage with individuals from diverse backgrounds
  • Exceptional writing and research abilities to analyze data, explore alternatives, and influence outcomes
  • Proven leadership skills to facilitate communication and resolve conflicts across various groups
  • Solid legal knowledge of employment laws and the Philippine Labor Code
  • Highly motivated and career-oriented professional
  • Proficient in Microsoft Office Suite


Work Setup

Location: Ortigas, Pasig City

Shift: Shifting schedule (On-site)


About Tech Mahindra Philippines

We're a global provider of IT and business process services, helping industries like telecommunications, healthcare, retail, banking, e-commerce, travel, and logistics. In the Philippines, we're home to thousands of talented professionals who value growth, diversity, and teamwork.


Your Next Move

If you're ready for a role where you can grow, make a difference, and enjoy the ride — we'd love to meet you. Apply today and let's get started.

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