Helpdesk Assistant

Basic Function: The Helpdesk Assistant provide customer service to answer customer requests for assistance either in person, by email/chat or over the phone for technical support.Main Job Duties and Responsibilities:Answers telephone and respond to basic customer questions using established methods provided in training. Forwards call to appropriate...

JOB DESCRIPTION:Answers telephone and respond to basic customer questions using established methods provided in training. Forwards call to appropriate personnel.Process customer requests by sending faxes, returning telephone messages, sending mail documents or using other related communication under direct supervision.Follow up with customers to ensure...

Main Job Duties and Responsibilities:Answers telephone and respond to basic customer questions using established methods provided in training. Forwards call to appropriate personnel.Processes customer requests by sending faxes, returning telephone messages, sending mail documents, or using other related communication under direct supervision.Follow up with...

DescriptionWe're Hiring: IT Helpdesk RepresentativesAre you tech-savvy, customer-focused, and ready to grow your career in VSS? Join our dynamic team and help deliver top-notch technical assistance to clients around the globe. Competitive compensation Career growth opportunities Fun and supportive work environmentKey ResponsibilitiesServe as the first point...

Your missionImagine a world where tax preparation is seamless and stress-free for expatriates. That's the future we envision. To turn this vision into reality, we seek exceptional individuals like you to join our team. We value creative thinkers, proactive doers, and innovative problem-solvers who embrace challenges and thrive in a diverse and ever-evolving...

Minimum Qualifications:Graduate of BS in Information Technology, Computer Sciences or relevant courses;With excellent communication skills;With at least 1-year relevant experience;Having worked in the context of applications, deployment, and support will be a huge advantage.Must have actual experience on the following:LinuxNetworkingMongoDB or experience...

Service Desk / Technical Helpdesk Analyst may perform one or more of the following:Troubleshoots via the phone hardware, software, and network operating problems and involves technical resources to ensure resolution.Applies understanding and knowledge of information systems products and services to assist users.Identifies, investigates and researches user...

Work Setup: 100% Onsite – BGC, Taguig (must reside near Taguig)Shift Schedule: Eastern TimeOffice Location: Penthouse, Philplans Corporate Center, BGCKey ResponsibilitiesManage user lifecycle processes: onboarding/offboarding, device provisioning, and account setup/disablement (M365, Azure AD, AD, MFA).Handle escalated Tier 1 and basic Tier 2 support...

We are looking for Spanish Bilingual Customer Service Representatives to join our growing team in the Philippines. The ideal candidate will handle customer inquiries in both Spanish and English, provide excellent service, and ensure customer satisfaction through effective communication and problem-solving skills.You will be working in a fast-paced BPO...

IT Customer Support SpecialistCompany: CK Children's PublishingLocation: Cagayan de Oro City, Misamis OrientalWork Setup: On-siteAbout UsCK Children's Publishing is a tech-driven education company offering digital and print solutions for schools nationwide. Our products include Learning Management Systems (LMS), School Management Systems (SMS), robotics...