
ecommerce supervisor
3 hours ago
Are you a data-driven e-commerce professional who thrives on delivering results? Do you have a passion for online sales, customer experience, and digital trends? If yes, we want YOU to join our growing team
We're on the lookout for an E-COMMERCE SALES SUPERVISOR who will lead and grow our online sales channels, optimize store performance, and ensure customer satisfaction across the board.
E-COMMERCE SALES SUPERVISOR will oversee online sales strategies, managing e-commerce platforms, analyzing data to optimize performance, coordinating with marketing and sales teams, ensuring website functionality, and staying updated on industry trends and best practices.
A. SALES ACHIVEMENT
- Drive 100% achievement of monthly online sales targets
- Analyze performance metrics and sales forecasts to maximize results
- Track competitor activity and market trends to stay ahead of the game
- Collaborate with marketing, creatives, and demand planning teams to execute strategic campaigns
B. INVENTORY MANAGEMENT
- Monitor daily stock levels and ensure all items are available on the webstore
- Assist with demand forecasting to ensure the right products are available at the right time
- Oversee product listings and platform functionality (Shopify experience a must)
C. CUSTOMER SERVICE RELATIONS
- Understand and anticipate customer needs to improve satisfaction
- Implement and maintain high customer service standards
- Resolve issues promptly and professionally to build trust and loyalty
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