Customer Service Representative

1 week ago

Valenzuela Central Post Office Malinta P, Philippines PH SUNTON TRADING INC. Full time ₱150,000 - ₱250,000 per year

1、Be familiar with the shopee,lazada and tiktok platform;

2、Accurately record, track, and process customer issues to ensure their needs are effectively resolved.

3、Possess a thorough understanding of services to provide customers with accurate information and usage guidance.

4、Handle daily customer service tasks such as order inquiries, after-sales support, and returns/exchanges.

5、Collect and provide feedback on customer opinions to assist in optimizing product and service processes.

6、Complete other related tasks assigned by superiors.Job Requirements1、Experience: Passion for customer service, relevant work experience preferred (for junior positions).

2、Attitude: Possess a strong service orientation, patience, and a sense of responsibility, able to face pressure and challenges with a positive attitude.

3、Stability: Ability to adapt to a shift work system.

4、Proficient in office software (e.g., Word, Excel, PowerPoint).

5、Ability to quickly learn and operate the company's system.

Job Type: Full-time

Language:

  • English (Preferred)

Work Location: In person

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