Customer Service Representative

1 week ago


Valenzuela, Philippines Pharmaceutical, strategic and dynamic Full time ₱144,000 - ₱360,000 per year

Job Summary:

A Customer Service Representative (CSR) is a customer care professional who is engaged in the day to day monitoring and interaction with both internal and external customers.

Duties & Responsibilities

  • Corresponds with the customer through e-mail, letter, or telephone calls.
  • Processes orders and execute documentation
  • CSR answer questions about the status of orders or any other services
  • Access the variety of database to pullout, and change or correct the customer's personal of order information.
  • Maintains financial accounts by processing customer adjustments
  • Perform other related activities required by the management in the conduct of its business.

Job Specifications

  • College graduate preferably BSBA Marketing or any related field
  • 2+ years of customer service experience, preferably in a manufacturing or industrial setting.
  • Experience with ERP systems

Job Type: Full-time

Pay: From Php19,000.00 per month

Benefits:

  • Opportunities for promotion
  • Promotion to permanent employee

Education:

  • Bachelor's (Preferred)

Experience:

  • Customer Service Representative: 1 year (Preferred)

Work Location: In person



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