Tech Support Agent

4 days ago

Manila, National Capital Region, Philippines Booth & Partners Full time ₱40,000 - ₱60,000 per year

About the client:

Cluey Learning
is seeking a
proactive, friendly, and detail-oriented Tech Support Agent
to provide operational and technical assistance to our students and instructors across our
Schools (SC)
and
Events (EV)
business units. You'll play a key role in ensuring a smooth and engaging experience in our digital learning environments, including after-school programs and holiday camps.

About the role:

As part of Cluey's support team, you'll work remotely to:

  • Provide real-time and asynchronous tech support for students and instructors
  • Troubleshoot common issues in block-based and line-based coding environments
  • Support internal processes and documentation efforts
  • Communicate clearly and effectively with both children and adult instructors
  • Support our students and instructors across Cluey's innovative learning experiences

This is a great opportunity to contribute to a fast-growing EdTech company focused on personalized, fun, and confidence-building learning experiences.

Requirements
We're looking for someone who can adapt quickly and thrive in a fast-paced, ever-evolving environment. Your strengths will include:

  • Experience in coding education platforms, especially with block-based (e.g. Scratch-like) or JavaScript-based environments (experience with Cluey's Code Camp World is not required but similar platforms are ideal)
  • Strong problem-solving ability with a proactive attitude
  • Basic understanding of HTML, CSS, and JavaScript
  • Excellent written and verbal communication skills – clear, calm, and effective
  • A keen eye for detail and accuracy, particularly when diagnosing issues or providing instructions
  • Comfort with documentation – able to update internal FAQs and guides clearly and concisely
  • Familiarity with educational content such as lesson plans or digital learning resources
  • Must be amenable to working during Australian business hours

Nice to Have

  • Familiarity with Slack and LiveChat or similar team collaboration and support tools
  • Markdown writing skills and a basic understanding of version control (e.g., Git)
  • Proficiency in Google Sheets or Excel for tracking and reporting

Benefits
WHAT WE OFFER:

Work-from-home setup

Great Place to Work-Certified Company

Premium HMO

Holistic employee experience

Rewards and incentives

Monthly engagement activities

Career advancement opportunities

Paid referral program

  • MANILA Offshore Non-voice Support Agent

    2 weeks ago

    Manila, National Capital Region, Philippines Support Services Group Full time

    Work arrangement: 100% Onsite roleType of employment: Full-timeAccount: Non-voice International AccountsKey Responsibilities:As a Non-voice Agent, you'll be at the forefront of customer interactions, proactively and reactively handling queries and escalations. Your role will include:Responding to customers concerns and inquiries.Engaging with customers...

  • Power Platform Developer

    6 days ago

    Manila, National Capital Region, Philippines Exigo Tech Full time ₱1,200,000 - ₱2,400,000 per year

    Exigo Tech is a Sydney-based Technology Solutions Provider that is focused on providing solutions on three major verticals; Infrastructure, Cloud, and Application to businesses across Australia. We help companies reach operational efficiencies by empowering them with technology solutions that drive their business processes.Exigo Tech is currently looking...

  • GoHighLevel (GHL) Tech Virtual Assistant

    6 days ago

    Manila, National Capital Region, Philippines Meetyourva Full time ₱40,000 - ₱80,000 per year

    About the Role:MeetYourVA is looking for a highly experienced Senior GHL Tech VA to join our team. The ideal candidate is a GoHighLevel expert with a strong technical background in building automations, workflows, funnels, and AI agent setups. You'll play a key role in supporting multiple brands by creating, maintaining, and optimizing GHL systems to ensure...

  • T1 Technical Support Agent

    6 days ago

    Manila, National Capital Region, Philippines EROAD Full time ₱30,000 - ₱60,000 per year

    A career with EROAD offers the unique opportunity to work in a fast-growing organisation that is at the forefront of intelligent transport solutions, enhancing road safety, improving productivity, and reducing environmental impact. EROAD's mission is to deliver intelligence you can trust, for a better world tomorrow.What We're Looking ForAre you a...

  • Deskside Support Agent

    2 weeks ago

    Manila, National Capital Region, Philippines SoftNice UK Limited Full time ₱900,000 - ₱1,200,000 per year

    Roles:Deskside Support AgentLocation:This role requires the candidate to travel to individual client sites within Poland as needed. Otherwise, WFH. The work location will vary based on the scheduled visits agreed upon with Velocity.Is it Permanent/ Contract:open for bothIs it Onsite/Remote/Hybrid: Hybrid –travel to client sites as neededDESKSIDE SUPPORT...

  • Technical Support Agent

    2 weeks ago

    Manila, National Capital Region, Philippines Emapta Full time ₱900,000 - ₱1,200,000 per year

    Drive Innovation Forward in Automotive Tech Our client is shifting the gears of automotive sales with Drive AI-a smart engine that keeps leads moving 24/7. Built for top dealerships, their technology accelerates growth by automating follow-ups, reviving stalled prospects, and integrating seamlessly with CRMs like DealerSocket and CDK Global. No more dead...

  • Outbound Sales Specialist

    2 weeks ago

    Manila, National Capital Region, Philippines Support Studios Manila Full time ₱800,000 - ₱1,200,000 per year

    Outbound Sales RepresentativeFull Onsite | Mandaluyong City, Metro ManilaUrgently Hiring – Call Center Agents, Sales Professionals, TelemarketersAbout the RoleAre you confident, persuasive, and love turning conversations into opportunities? We're on the lookout fordriven Outbound Sales Representativeswho thrive in fast-paced environments and are excited to...

  • Voice/Non-Voice| TECH SUPPORT

    3 days ago

    Manila, National Capital Region, Philippines SGS - Sapient Call Center Full time ₱336,000 per year

    ​Are you thrilled about delivering outstanding customer service? We're looking for a vibrant Call Center Agent to join our team in Metro ManilaIf you're a high school graduate (old curriculum) and excited to work onsite, this opportunity is for youYour Key ResponsibilitiesEngage with customers on social media platforms, responding to inquiries and...

  • Customer Support Agent

    4 days ago

    Manila, National Capital Region, Philippines KMC Solutions Full time ₱300,000 - ₱480,000 per year

    KMC Solutions is hiring a Full time Customer Support Agent role in Taguig, NCR. Apply now to be part of our team.Job summary:Looking for candidates available to work:Tuesday: EveningWednesday: EveningThursday: EveningFriday: EveningSaturday: EveningSunday: EveningExpected salary: ₱25,000 - ₱40,000 per monthProvide an exceptional customer service...

  • Business Development Associate

    6 days ago

    Manila, National Capital Region, Philippines Who's Your Travel Agent Full time $120,000 - $580,000 per year

    Who's Your Travel Agent is a luxury travel brand creating high end journeys around the world. Our headquarters is in Tulsa Oklahoma.We are seeking ambitious business development associates who are creative, driven and confident in sales. Your role will be to generate leads and close bookings using strategies such as SEO, social media, networking,...