Patient Screening Specialist

2 weeks ago

Philippines Trialfacts Full time ₱250,000 - ₱750,000 per year
Patient Screening Specialist:
Shape the Future of Medical Research
  • 100% remote, forever
  • Unlimited paid leave
  • Total compensation 20% above market

Hello—we're Trialfacts.

We're a remote, entrepreneurial company playing a crucial role in advancing medical research. We connect patients with groundbreaking clinical trials, helping researchers find the right participants for their studies. We're looking for a Patient Screening Specialist to efficiently screen, schedule, and guide patients through the process with professionalism and empathy. If you thrive in a fast-paced environment, have excellent communication skills, and are passionate about making a difference in health research, this role is for you.

Your Role:

  • Phone Screening & Follow-up: Conduct phone screenings to assess eligibility and follow up through multiple channels (phone, email, text) to maximize successful contact.
  • Appointment Scheduling & Reminders: Coordinate and confirm appointments to ensure a high attendance rate at clinical screenings.
  • Guide & Support Patients: Clearly explain study details, answer questions, and ensure patients feel informed and comfortable moving forward.

What We Offer:

  • Fully Remote & Flexible: Work from anywhere with strong internet and availability within Australian business hours.
  • Impactful Work: Help connect patients with clinical trials that advance medical research and improve lives.
  • Growth and Learning: Access professional development, courses, and training programs.
  • Collaborative Team: Work in a supportive, mission-driven team that values efficiency and continuous improvement.
  • Rewarding Career: Contribute to health research while developing communication skills with growth opportunities in a fast-evolving company.

This Position Is Ideal For You If You:

  • Excel in Communication: Have exceptional English fluency, a neutral or minimal accent, and outstanding listening skills.
  • Have a Medical or Clinical Background: Understand medical terminology and have experience in a healthcare setting (nursing, clinical research, patient coordination, etc.).
  • Are Highly Organized & Detail-Oriented: Can manage multiple patients, appointments, and follow-ups with precision.
  • Thrive in a Fast-Paced, Remote Role: Stay focused, persistent, and adaptable while working independently.
  • Are Data-Driven: Track key performance metrics and continuously improve screening efficiency.
  • Embrace Flexibility and Innovation: Adapt to a fast-moving, entrepreneurial environment and solve problems creatively in a regulated industry.
  • Bonus: Spanish fluency is a plus

Interested in Joining Us?

If you're a skilled communicator with a passion for helping patients navigate clinical trials, we'd love to hear from you.

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