Patient Care Specialist
4 weeks ago
The Patient Care Specialist primarily attends to patients and customers in the clinic and performs a variety of tasks to ensure that services are provided in an effective and efficient manner. Job Duties And Responsibilities Handling Patient or Customer Inquiries or Concerns Greet all patients and customers upon entry in the clinic in a friendly, courteous and professional manner. Answer inquiries from patients, customers and other persons regarding clinic product and services in an efficient manner. Answer telephone calls promptly and efficiently following telephone handling standards of the Company. Handle inquiries over the telephone and screens or directs calls when necessary. Log all inquiries in the Inquiry Sheet as part of the monitoring report by the Marketing Department. Endorse scheduled patients to appropriate personnel in charge (Doctor or Aesthetician or Nurse or Physicians Assistant). Handle patient complaints and refers to the Branch Officer or Doctor accordingly. Maintain high standards of customer service through handling of all customers in a courteous, friendly and helpful manner. Ensure that appropriate and relevant promotional or information materials are available for the patients or customers. Scheduling Of Patients Ensure proper scheduling of patients for treatment and services in the CRM and logbook Confirm patients appointment the day before the schedule Reconfirm with the patient 15 minutes before the scheduled treatment or procedure to ensure patients availability Prepare list of doctors and aestheticians patients, procedures and contact numbers for distribution at the end of the day Check Company mobile phone on a daily basis, takes note of any requests for rescheduling from patients, and updates the CRM and concerned personnel accordingly Coordinate with the Doctor or Aesthetician or other personnel with regard to patient schedule Handling Of Patient Information And Patient Charts Facilitate the filling out of the Patient Data Sheet and ensures completeness of information Prepare charts for new patients ensuring proper labeling with the patients name (Last Name, First Name, Middle Initial) on the folder flap Maintain proper filing of charts Pull out charts of patients as necessary and returns charts after use in their proper places Prepare charts of patients scheduled the next day Others Maintain orderliness and cleanliness in Reception and Waiting area and other areas in the clinic Report any required repairs in the Clinic or need for additional supplies or collaterals to the Branch Officer for proper action Undertake promotional, sales and marketing activities via the phone or direct customer encounter Attend and participates in all required meetings, events or trainings Ensure compliance to company established policies and procedures Lend support or assistance as Reliever in other clinics as deemed necessary Perform other duties as may be assigned Candidate must possess at least Bachelor's Degree/Post Graduate Diploma/Professional Degree in Business Studies/Administration/Management, Hospitality/Tourism/Hotel Management, Mass Communication or equivalent. At least 1-3 Year(s) of working experience in the related field is required for this position Must have outstanding customer service orientation Excellent communication skills Must be able to display tact, courtesy and initiative #J-18808-Ljbffr
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Primary Care Physician
4 days ago
, Pampanga, Philippines Care Center Clinic Full timeA healthcare facility in Pampanga is seeking a Primary Care Physician to provide medical services for patients and corporate clients. Responsibilities include conducting annual physical exams, formulating treatment plans, and collaborating with specialists. Candidates should be accredited by PhilHealth and may have at least 4 years of experience or be fresh...
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Primary Care Physician
4 days ago
, Cagayan Valley, Philippines Care Center Clinic Full timeA healthcare provider in Cagayan Valley seeks a Primary Care Physician to provide medical services to clients. Responsibilities include conducting physical exams, obtaining patient histories, and collaborating with specialists. The ideal candidate must be accredited by PhilHealth YAKAP, a member of the PMA, and have at least 4 years of experience or be a...
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Dentist — Comprehensive Care
2 weeks ago
, Davao del Sur, Philippines Maquidato Tanguanco Dental Clinic Talomo Davao Full timeA dental practice in Davao is seeking a skilled and compassionate Dentist to provide comprehensive dental care, including preventive and emergency treatments. The ideal candidate will have a DDS or DMD degree and a valid dental license. Responsibilities include educating patients on oral health and working collaboratively with the dental team to ensure...
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Customer Care Representative
4 weeks ago
, Davao Region, Philippines Talent Outsourcing Channel Solutions Full timeJoin to apply for the Customer Care Representative role at Talent Outsourcing Channel Solutions Responsibilities Provide exceptional customer service via phone, email, and chat. Resolve customer inquiries and issues efficiently. Maintain a positive attitude and demonstrate empathy. Document interactions and feedback accurately. Collaborate with team members...
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Primary Care Physician
4 days ago
, Nueva Ecija, Philippines Care Center Clinic Full timeA healthcare facility in Philippines, Nueva Ecija is seeking a Primary Care Physician to provide medical services, conduct evaluations, and manage patient care. Responsibilities include accommodating annual physical exams, performing telemedicine, and ensuring medical record accuracy. The ideal candidate should be accredited by PhilHealth and a member of the...
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, Davao del Sur, Philippines OfficePartners, 360 Inc. Full timeJob Summary: The Collections and Patient Balance Specialist is responsible for managing outstanding patient balances, assisting with insurance claims, and ensuring accurate financial communications. This role involves contacting patients, processing payments, verifying insurance claims, resolving discrepancies, and providing high-quality service while...
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Care Navigator
2 weeks ago
Philippines Pearl Full time ₱30,000 - ₱60,000 per yearWork Arrangement: Fully remote, Monday to Friday, with flexibilityJob Type: Full-time, Independent Contractor.Work Schedule: 40 hours per week, 8:00 AM- 5:00 PM ESTLocations: Remote, open to candidates worldwide with availability during Eastern Time hours.About the Company:The Company is the leading comprehensive radiology network in US, revolutionizing...
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Wound Care Nurse
3 weeks ago
, Laguna, Philippines Calamba Medical Center Full timeOverview Provide high-quality patient care in a clinical setting. Responsibilities Provide high-quality patient care in a clinical setting. Administer medications and treatments as prescribed. Educate patients and families about health management. Ensure compliance with safety and hygiene standards. Responsible for all treatments required by licensed nurses...
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Pharmacist
4 weeks ago
, Davao Region, Philippines Amesco Drug Corporation Full timeResponsibilities Dispense medications and provide pharmaceutical care to patients. Verify prescriptions for accuracy and legality. Educate patients on medication usage and potential side effects. Collaborate with healthcare providers for optimal patient outcomes. Maintain accurate records and medication inventory. Provide advice on health and wellness...
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Care Coordinator
3 days ago
Davao, Philippines Talent Outsourcing Channel (TORCH) Solutions Full timeWe are seeking a highly experienced Care Coordinator / Nurse to join our team at Talent Outsourcing Channel Solutions' in Davao City, Davao del Sur. This full-time position will play a crucial role in providing field services and supporting our recruitment efforts within the healthcare and medical industry. What you'll be doing Coordinate and manage the...
