Collections and Patient Balance Specialist – Healthcare Account
3 days ago
Job Summary: The Collections and Patient Balance Specialist is responsible for managing outstanding patient balances, assisting with insurance claims, and ensuring accurate financial communications. This role involves contacting patients, processing payments, verifying insurance claims, resolving discrepancies, and providing high-quality service while adhering to compliance and confidentiality standards. The position contributes directly to the organization’s revenue cycle and patient satisfaction. Contact patients via phone, SMS, or email regarding outstanding balances. Explain account details, payment options, and insurance denials. Process secure payments over the phone. Maintain accurate account notes and documentation. Follow up on payment commitments and meet collection targets. Provide courteous and professional customer service while adhering to HIPAA and company standards. Process refunds, set up payment plans, and handle payment posting. Provide essential documentation, such as receipts, itemized bills, and account histories. Maintain office balance sheets and patient records accurately. Qualifications: Minimum 1–3 years of experience in healthcare collections, billing, or patient account management. Knowledge of insurance claims processing, patient balance management, and payment posting . Experience with billing software, EMR/EHR systems, and Microsoft Office Suite (Excel, Word). Strong communication and customer service skills . High attention to detail, accuracy, and problem-solving abilities. Understanding of HIPAA compliance and confidentiality standards. Ability to work under deadlines and manage multiple tasks effectively. Leadership or supervisory experience is an advantage for team lead positions. #J-18808-Ljbffr
-
Davao City, Davao, Philippines OfficePartners, 360 Inc. Full time ₱250,000 - ₱500,000 per yearJob Summary:The Collections and Patient Balance Specialist is responsible for managing outstanding patient balances, assisting with insurance claims, and ensuring accurate financial communications. This role involves contacting patients, processing payments, verifying insurance claims, resolving discrepancies, and providing high-quality service while...
-
FinOps Specialist
5 days ago
, Metro Manila, Philippines Amazon Full timeFinOps Specialist - Healthcare Collections - Member Services Join to apply for the FinOps Specialist - Healthcare Collections - Member Services role at Amazon The Finance Operations organization works with every part of Amazon to provide operations accounting and operations excellence services with the highest level of controllership at the lowest cost to...
-
OB Concierge Specialist
3 days ago
, Davao del Sur, Philippines OfficePartners, 360 Inc. Full timeJob Summary: The OB Concierge Specialist is responsible for ensuring an exceptional patient experience through proactive outreach, personalized assistance, and efficient back-office support. This role involves conducting follow-up calls after patient visits, gathering feedback, addressing concerns, and maintaining accurate patient records. The OB Concierge...
-
Billing Specialist – Healthcare Account
3 days ago
, Davao del Sur, Philippines OfficePartners, 360 Inc. Full timeJob Summary: The Billing Specialist is responsible for managing the end-to-end billing process to ensure accurate, timely, and compliant processing of patient and insurance charges. The role supports the organization’s revenue cycle by verifying billing data, generating invoices, processing payments, and coordinating with patients, insurance providers, and...
-
Patient Care Specialist
3 weeks ago
, Davao del Sur, Philippines Belo Medical Group Full timeThe Patient Care Specialist primarily attends to patients and customers in the clinic and performs a variety of tasks to ensure that services are provided in an effective and efficient manner. Responsibilities Handling Patient or Customer Inquiries or Concerns Greet all patients and customers upon entry in the clinic in a friendly, courteous and professional...
-
Patient Support Specialist
2 days ago
Makati Commercial Center, National Capital Region (Manila), , Philippines Booth and Partners Full time ₱1,500,000 - ₱3,000,000 per yearAbout the Client: OpenLoop was founded with the mission to expand access to care for patients across the country by bringing healthcare into the home. What truly sets their team apart is the level of quality, care, and compassion they pour into supporting their digital health clients wherever they need assistance the most. It's safe to say, they are as...
-
Healthcare Accounts Receivable Specialist
4 weeks ago
, Metro Manila, Philippines MED-METRIX INTERNATIONAL PH-I, INC. Full timeJoin our dynamic team and make a meaningful impact in the healthcare industry. You'll play a pivotal role in ensuring accurate claims processing while advancing your career in a supportive and innovative environment. Enjoy competitive benefits upon hire, ongoing professional development, and the satisfaction of helping others every day. Take the next step in...
-
Registered Nurse
3 weeks ago
, Davao del Sur, Philippines Healthcare Workers Region 11 Full timeResponsibilities Provide direct patient care and assessments. Administer medications and treatments as prescribed. Collaborate with healthcare team for optimal patient outcomes. Educate patients and families about health conditions and care plans. Maintain accurate patient records and documentation. Participate in health promotion and disease prevention...
-
Registered Nurse
3 weeks ago
, Davao del Sur, Philippines Cirbet Freight and Brokerage Full timeShare Job Description A Registered Nurse (RN) provides direct patient care, administers medications, monitors patient progress, and collaborates with healthcare teams to develop treatment plans. They educate patients and families on health management and ensure compliance with medical protocols to promote patient well-being. Valid RN license Associate’s or...
-
Registered Pharmacist
7 days ago
, Metro Manila, Philippines Access Healthcare Full timeSourcing Specialist at Access Healthcare Services Role Description We are seeking a Registered Pharmacist with strong clinical knowledge and experience to join our healthcare team. The ideal candidate will be responsible for evaluating medication requests, ensuring compliance with payer guidelines, and facilitating the timely approval of prescriptions. This...