IT Business Analyst

2 days ago

Quezon City, National Capital Region, Philippines Manulife and John Hancock Full time ₱900,000 - ₱1,200,000 per year
As an IT Business Analyst, you'll play a key role in driving technology solutions that enhance business performance. You'll work independently on moderately complex projects, translating business needs into actionable insights and collaborating with cross-functional teams. This opportunity allows you to deepen your expertise and influence outcomes that align with our strategic goals.

Position Responsibilities
  • Independently interpret and document business and functional requirements
  • Analyze workflow procedures and recommend improvements
  • Develop creative solutions based on data and stakeholder input
  • Coordinate process changes and product implementations
  • Collaborate with Technical teams to map system flows
  • Translate business needs into User Stories / Technical requirements
  • Facilitate design sessions and review meetings
  • Define and apply acceptance testing frameworks
  • Manage communication between business and technical teams
Required Qualifications
  • 2-5 years of experience in business analysis or related field
  • Proficiency in Agile methodology and business analysis tools
  • Experience with Microsoft Copilot, Power Platform and other similar low-code/no-code tools testing.
  • Bachelor's degree in IT, Business, or related discipline
Preferred Qualifications
  • Advanced understanding of enterprise-level systems and applications
  • Experience in system design, analysis, and/or user testing
  • Strong stakeholder management and conflict resolution skills
  • Ability to lead discussions on less complex issues
  • Amendable to working in QC (hybrid setup) and on a mid-shift schedule (or as required by the business)
  • Solution design mindset - Ability to constructively challenge business requirements, technical requirements and any other direction that is received, to ensure we are building the BEST solution that is effective, scalable and sustainable
When you join our team
  • We'll empower you to learn and grow the career you want.
  • We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
  • As part of our global team, we'll support you in shaping the future you want to see.
About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact

Working Arrangement

Hybrid

  • Business Analyst

    2 days ago

    Quezon City, National Capital Region, Philippines Ayuda Business Management Solutions Inc. Full time ₱540,000 - ₱720,000 per year

    URGENT HIRING | BUSINESS ANALYSTQualifications:-Has at least 3 years of experience in business analysis or systems support roles.- Strong understanding of ERP and CRM platforms, especially Microsoft Business Central and Dynamics CRM.- Experience with Power Platform tools (Power BI, Power Automate, Power Apps).- Good communication skills- Proven ability to...

  • Business Analyst

    2 weeks ago

    Makati City, National Capital Region, Philippines Actionlabs IT Services Full time ₱960,000 - ₱1,200,000 per year

    Overview:We are seeking an experienced Business Analyst with a strong background in the insurance domain to join our team. The ideal candidate will be responsible for analyzing business processes, identifying opportunities for improvement, and bridging the gap between business needs and technical solutions. This role requires solid experience in insurance...

  • Business Analyst

    6 days ago

    Quezon City, National Capital Region, Philippines Ayuda Business Management Solution Inc. Full time ₱480,000 - ₱720,000 per year

    A Business Analyst bridges business needs and technology solutions by analyzing data, improving processes, and supporting strategic decisions. This role is essential for driving operational efficiency and aligning business goals with actionable insights.Key ResponsibilitiesRequirements Gathering: Collaborate with stakeholders to understand business needs and...

  • Salesforce Business Analyst

    1 week ago

    Quezon City, National Capital Region, Philippines I2s Business Solutions Full time ₱800,000 - ₱1,200,000 per year

    Salesforce Business Analyst / CRM Business Analyst (Salesforce)Hybrid (1–3 days onsite) | Night Shift (10PM–7AM) | ₱100,000/month | 1-year contract (extendable)Job Description:Act as the liaison between business stakeholders and technical teams on Salesforce projectsGather, analyze, and document business requirements and translate them into Salesforce...

  • Senior Business Analyst

    2 weeks ago

    Makati City, National Capital Region, Philippines One CoreDev IT Inc. (CORE) Full time ₱60,000 - ₱120,000 per year

    The Sr. Business Analyst will be the vital link in preparing and maintaining a healthy backlog of well-documented and accurate user stories. The BA will work with the team to stay on time and ensure that development work is built to specification. This person will identify, analyze and specify business requirements and translate them into to-the-point user...

  • Business Analyst

    4 days ago

    Quezon City, National Capital Region, Philippines Sourcefit Full time ₱1 - ₱2 per year

    Position Overview: We are seeking a Mid-Level Business Analyst who combines analytical expertise with sharp problem-solving skills. This role requires someone who not only understands business processes but also challenges them - someone who thinks critically, connects dots, and finds smarter ways to deliver impact. We're looking for a professional who's...

  • Business Analyst

    4 days ago

    Quezon City, National Capital Region, Philippines Sourcefit Full time ₱144,000 - ₱720,000 per year

    Position Overview: We are seeking a Mid-Level Business Analyst who combines analytical expertise with sharp problem-solving skills. This role requires someone who not only understands business processes but also challenges them — someone who thinks critically, connects dots, and finds smarter ways to deliver impact. We're looking for a professional who's...

  • Business Analyst

    2 weeks ago

    Quezon City, National Capital Region, Philippines Waltermart Supermarket, Incorporated Full time $104,000 - $130,878 per year

    I. About the RoleWalterMart Supermarket, Inc. is seeking a talented and analytical Business Analyst (Officer) to join our dynamic team in Quezon City Metro Manila. The Business Analyst leads the start-up and end-to-end implementation of CRM for our organization. He/She would be responsible in designing the CRM structure, aligning it with business processes,...

  • Business Analyst

    10 hours ago

    Quezon City, National Capital Region, Philippines Pointwest Full time ₱1,200,000 - ₱2,400,000 per year

    Business Analyst (Logistics)We are seeking a Business Analyst with strong client-facing and leadership skills for an Application Management project in the Logistics industry. The ideal candidate can effectively bridge business needs and technical solutions while managing stakeholder relationships and ensuring deliverables are well-defined, documented, and...

  • IT Business Analyst

    2 weeks ago

    Quezon City, National Capital Region, Philippines ACEA Managed Services and Consulting, Inc. Full time ₱900,000 - ₱1,200,000 per year

    About ACEA Managed Services and Consulting, Inc.ACEA Managed Services and Consulting, Inc. (AMSCI) is a privately held company that was formed with the intention of providing consulting services to companies and institutions in implementing software solutions and managing application services to achieve a digitally transformed enterprise. AMSCI's vision is...