Hub Coordinator

4 days ago

Manila, National Capital Region, Philippines Shopee Full time $40,000 - $60,000 per year

Department Operations

LevelExperienced (Team Lead)

LocationPhilippines - Manila

The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.

Job Description:

  • Assists in the day-to-day hub operation (both last mile and first mile activities), including parcel inbounding, sorting, rider dispatch, receiving of in-transit parcels, and inventory control.
  • Conducts team briefing and documents minutes of the meeting
  • Supports in monitoring the hub's performance by ensuring high productivity levels and Hub KPI's are efficiently met.
  • Creates, reviews and validates reports of the Hub
  • Assists Customer Support team in call outs to solve Customer support escalations
  • Implements process improvement initiatives & projects geared towards increasing Hub productivity
  • Handle payment transactions and other payment processes
  • Coordinates with agency coordinators in overseeing agency teams
  • Other tasks related to the operations of the Hub

Requirements:

  • Bachelor's Degree Holder
  • At least 3 years related experience in Logistics, Warehouse and Distribution. Experience in e-commerce fulfillment is an advantage.
  • Has held a leadership role preferably in a warehouse or hub environment
  • Experience in payments processing or similar function
  • Intermediate proficiency in Microsoft Office (Word, Excel and Powerpoint)
  • Willing to be assigned anywhere in the designated Cluster
  • Able to do shift work depending on agreed team schedules
  • Must have a continuous learning mindset; able to do administrative and other tasks in hub operations

  • Hub Coordinator

    4 weeks ago

    Manila, National Capital Region, Philippines SPX Express Full time

    Hub Coordinator - Operations, SPX Express (Bongabon, Nueva Ecija)SPX ExpressOverviewJoin SPX Express to apply for the Hub Coordinator - Operations role based in Bongabon, Nueva Ecija.ResponsibilitiesAssists in the day-to-day hub operation (both last mile and first mile activities), including parcel inbounding, sorting, rider dispatch, receiving of in-transit...

  • Hub Coordinator

    4 weeks ago

    Manila, National Capital Region, Philippines SPX Express Full time

    Hub Coordinator - Operations, SPX Express (Divisoria, Zamboanga)Hub operations role at SPX Express covering both first and last mile activities, including parcel inbounding, sorting, rider dispatch, receiving in-transit parcels, and inventory management.Assist in day-to-day hub operations to support efficient parcel handling and inventory control.Support...

  • Hub Coordinator

    4 weeks ago

    Manila, National Capital Region, Philippines SPX Express Full time

    OverviewHub Coordinator - Operations, SPX Express (Anini-y, Antique) (For Pooling) role at SPX Express.ResponsibilitiesAssist in day-to-day hub operations (both first and last mile activities), including parcel inbounding, sorting, rider dispatch, receiving in-transit parcels, and inventory management.Support monitoring of hub performance by ensuring high...

  • Hub Coordinator

    4 days ago

    Manila, National Capital Region, Philippines SPX Express Full time ₱800,000 - ₱1,200,000 per year

    Job DescriptionAssist in day-to-day hub operations (both first and last mile activities), including parcel inbounding, sorting, rider dispatch, receiving in-transit parcels, and inventory management.Support monitoring of hub performance by ensuring high productivity and efficient achievement of Hub KPIs.Create, review, and validate Hub reports.Assist the...

  • Hub Coordinator

    4 days ago

    Manila, National Capital Region, Philippines SPX Express Full time ₱900,000 - ₱1,200,000 per year

    Job DescriptionAssists in the day-to-day hub operation (both last mile and first mile activities), including parcel inbounding, sorting, rider dispatch, receiving of in-transit parcels, and inventory control.Conducts team briefing and documents minutes of the meetingSupports in monitoring the hub's performance by ensuring high productivity levels and Hub...

  • Hub Coordinator

    4 days ago

    Manila, National Capital Region, Philippines Shopee Full time ₱150,000 - ₱250,000 per year

    Department OperationsLevelEntry LevelLocationPhilippines - ManilaThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis...

  • Hub Lead

    2 weeks ago

    Manila, National Capital Region, Philippines SPX Express Full time $80,000 - $120,000 per year

    Job DescriptionOversee daily hub operations, ensuring smooth and efficient functioning.Ensure adherence to established procedures, policies, and regulations.Lead team briefings, conduct weekly staff meetings, and regularly assess team performance.Drive continuous improvement in key performance indicators (KPIs) for the hub.Implement process improvement...

  • Chief, Finance Hub

    4 days ago

    Manila, National Capital Region, Philippines Vacancies at IOM Indonesia Full time ₱1,500,000 - ₱3,000,000 per year

    Job Identification (Reference Number):16414Position Title:Chief, Finance Hub (P)Duty Station City:ManilaDuty Station Country:PhilippinesGrade:P-5Contract Type:Fixed-term (1 year with possibility of extension)Recruiting Type:ProfessionalVacancy Type:Vacancy NoticeInitial duration:1 year with possibility of extensionClosing date:08 September...

  • RC Transport Coordinator

    2 days ago

    Manila, National Capital Region, Philippines SPX Express Full time $80,000 - $120,000 per year

    Job DescriptionThis role entails planning, allocating, and overseeing the seamless and efficient transfer of trucks. This position encompasses monitoring activities within Regional Centers (RC), supervising linehaul operations from RC to Hubs, and providing timely updates to stakeholders regarding shipment status. Additionally, the role maintains precise...

  • Equipment Coordinator

    5 days ago

    Manila, National Capital Region, Philippines Private Advertiser Full time ₱800,000 - ₱1,200,000 per year

    Position description:The Equipment Coordinator will be responsible for ensuring the timely and cost-effective disposition of the company's cargo handling equipment, spares and certification, and for maintaining related records and statistics.Duties and responsibilities:Assist the administrator of Equipment System - SIMS (Super-User) which includes training...