service manager

2 weeks ago

Cebu City, Central Visayas, Philippines Private Advertiser Full time ₱900,000 - ₱1,200,000 per year

About the role

We are seeking a highly experienced Service Manager to join our team in Cebu City. As a Service Manager, you will play a crucial role in overseeing the maintenance and repair of our fleet of armored vehicles, ensuring they are always in top condition and ready for our mission-critical operations.

What you'll be doing

  • Manage and oversee the daily operations of the service department, including scheduling, prioritizing, and assigning work to technicians
  • Inspect and diagnose issues with our armored vehicles, and develop effective repair and maintenance plans
  • Ensure all repairs and maintenance activities are completed to the highest standards and within the required timeframes
  • Liaise with parts suppliers and other vendors to ensure the timely availability of necessary components
  • Monitor and report on the performance and efficiency of the service department, identifying areas for improvement
  • Provide technical guidance and support to the technicians, and facilitate their professional development
  • Ensure compliance with all relevant safety, regulatory, and company policies

What we're looking for

  • Minimum 5 years of proven experience as a Service Manager or equivalent role in the automotive industry, preferably with experience in the maintenance and repair of armored vehicles
  • Strong technical knowledge and expertise in the diagnosis, repair, and maintenance of a wide range of vehicle systems, including engines, transmissions, brakes, and electrical components
  • Excellent problem-solving, critical thinking, and decision-making skills
  • Ability to effectively manage and motivate a team of technicians, and foster a positive and collaborative work environment
  • Strong communication and interpersonal skills, with the ability to interact effectively with both technical and non-technical stakeholders
  • Proficient in the use of diagnostic tools and equipment, as well as relevant software applications
  • Familiarity with relevant safety regulations and standards in the automotive industry

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