
Technical Support Representative
2 days ago
This position will work closely with other team members, end users and hospitality guests to provide technical support, problem resolution and training in person, via telephone or at remote locations. Due to this, the Technical Support Specialist will need to be proficient and comfortable working in a "hands-on", guest-facing capacity in a help desk environment where customer service, thoroughness and excellent communication skills are essential to success.
Duties are performed at the direction of and under the supervision of the IT Help Desk Manager and occasionally senior staff members. Some afterhours/weekend support can be expected.
Perform other duties as assigned Proactive approach
Empathetic individuals
Problem-solving skills
Organizational skills
Multitasking Basic computer skills
Excellent verbal and/or written communication skills
Basic knowledge of industry-specific software/tools
Familiarity with company-specific software/tools
Ability to convey technical information clearly High school diploma or equivalent; additional education in a technical field is a plus Not mandatory
Certifications in relevant technologies or products are a plus year of experience in a technical support or service role Experience working with CRM, any ticket system is preferred
Basic troubleshooting skills
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Technical Support Representative
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Technical Support Representative
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Technical Support Representative
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Technical Support Representative
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Technical Support Representative
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Part-Time Technical Support Representative
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Taguig, National Capital Region, Philippines Harte Hanks Full time ₱150,000 - ₱250,000 per yearCompany DescriptionHarte Hanks is a global leader in Customer Experience (CX), Omnichannel Marketing, Data Services, Customer Care, Fulfillment, and Logistics. For nearly 100 years, we have helped brands grow closer to customers by delivering real business outcomes powered by strategy, empathy, and data. We partner with leading brands across CPG, pharma,...
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Technical Support Representative
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Taguig, National Capital Region, Philippines Helpware Full time ₱300,000 - ₱360,000 per yearPosition Summary:We are looking for a highly motivated and detail-oriented individual to provide technical support to end users across the organization. This remote role is crucial in delivering exceptional IT service to employees at all levels, including senior and executive leadership. The ideal candidate will have hands-on experience with PCs and Apple...
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Technical Support Representative
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Taguig, National Capital Region, Philippines iEX Tech Ph Full time ₱30,000 - ₱120,000 per yearWe are hiring for Technical Support Specialist for our Pioneer account. Join us nowRequirements:Should have at least 1 year of Technical support experienceMust be willing to work onsite on a night/shifting schedule in BGC, TaguigJob Description:Provide technical support and issue resolution to our customers through ongoing issue triaging via email, telephone...
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Technical Support Representative
4 days ago
Taguig, National Capital Region, Philippines Helpware Full time ₱25,000 - ₱50,000 per yearPosition SummaryWe are looking for a highly motivated and detail-oriented individual to provide technical support to end users across the organization. This remote role is crucial in delivering exceptional IT service to employees at all levels, including senior and executive leadership. The ideal candidate will have hands-on experience with PCs and Apple...