Business Center Operations Supervisor
4 days ago
Job Function
Responsible for the day-to-day operations of on-site and off-site locations. Will lead the team and ensure the delivery of excellent customer service to retain and acquire customers towards sales growth and business profitability.
Responsibilities
Support development of strategies for sales achievement
Monitor and analyze financial performances and identify areas for improvement
Resolve issues regarding escalated customer inquiries to meet business objectives
Monitor team development and provide coaching and feedback
Qualifications
Graduate of Bachelor's Degree preferably business-related course
At least 3 years solid work experience as a Customer Service supervisor or a similar role
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