Telephone Operator
2 weeks ago
Job Description:
We are seeking a courteous and professional Telephone Operator to manage incoming and outgoing calls for our organization. The ideal candidate will have excellent communication skills, a friendly demeanor, and the ability to handle multiple tasks efficiently.
Key Responsibilities:
- Answer and direct incoming calls in a prompt and professional manner
- Transfer calls to appropriate departments or individuals
- Take and relay messages accurately
- Provide basic information to callers regarding company services, location, and hours
- Maintain confidentiality of all information
- Update telephone directory and internal contact lists as needed
- Monitor and report any issues with the telephone system
- Assist with administrative support tasks, such as data entry or appointment scheduling, when required
Qualifications:
- College graduate
- Accuracy in message taking
- Professional phone etiquette
- Previous experience in a telephone operator, receptionist, or customer service role (preferred)
- Familiarity with multi-line phone systems or switchboards (an advantage)
Job Types: Full-time, Fixed term
Contract length: 3 months
Work Location: In person
Expected Start Date: 10/22/2025
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