Telephone Operator

Job Description:

We are seeking a courteous and professional Telephone Operator to manage incoming and outgoing calls for our organization. The ideal candidate will have excellent communication skills, a friendly demeanor, and the ability to handle multiple tasks efficiently.

Key Responsibilities:

• Answer and direct incoming calls in a prompt and professional manner
• Transfer calls to appropriate departments or individuals
• Take and relay messages accurately
• Provide basic information to callers regarding company services, location, and hours
• Maintain confidentiality of all information
• Update telephone directory and internal contact lists as needed
• Monitor and report any issues with the telephone system
• Assist with administrative support tasks, such as data entry or appointment scheduling, when required

Qualifications:

• College graduate
• Accuracy in message taking
• Professional phone etiquette
• Previous experience in a telephone operator, receptionist, or customer service role (preferred)
• Familiarity with multi-line phone systems or switchboards (an advantage)

Job Types: Full-time, Fixed term

Contract length: 3 months

Work Location: In person

Expected Start Date: 10/22/2025