Technical Support Engineer

6 days ago

Makati City, National Capital Region, Philippines JLL Full time ₱1,200,000 - ₱2,400,000 per year

As a Technical Support Engineer, your primary responsibility is to ensure the reliability and performance of critical systems and equipment in an organization. You will work closely with cross-functional teams, including engineering, operations, maintenance, and quality assurance, to improve the reliability and maintainability of products and processes.

Key Responsibilities:

  • Develop and implement reliability-centered maintenance strategies to minimize equipment failures and optimize maintenance costs.
  • Conduct failure analysis and root cause investigations to identify areas for improvement and develop appropriate corrective actions.
  • Perform reliability predictions, maintainability analysis, and maintain reliability databases to track performance metrics.
  • Collaborate with engineering teams to review designs, identify potential failure modes, and provide input on reliability and maintainability requirements.
  • Establish and maintain preventive maintenance programs, including developing procedures, schedules, and checklists.
  • Monitor equipment performance through the use of data analytics, condition monitoring tools, and statistical techniques.
  • Lead or participate in Failure Mode and Effects Analysis (FMEA) and Fault Tree Analysis (FTA).
  • Conduct reliability testing and verification activities to support product development and ensure compliance with industry standards.
  • Train and mentor maintenance personnel on reliability engineering concepts, tools, and techniques.
  • Stay current with industry trends, emerging technologies, and best practices in reliability engineering.

Qualifications and Skills:

  • Bachelor's degree in Engineering (Mechanical), Electrical, Civil or Electronics.
  • Proven experience in a reliability engineering role, preferably in a manufacturing or industrial environment.
  • Strong knowledge of reliability engineering principles, including reliability prediction methods (e.g., MTBF, MTTF), design for reliability, and reliability metrics.
  • Proficiency in the use of reliability analysis tools, such as Failure Mode and Effects Analysis (FMEA), Fault Tree Analysis (FTA), Reliability Block Diagram (RBD), and Weibull analysis.
  • Familiarity with statistical analysis techniques, including probability distributions, hypothesis testing, and regression analysis.
  • Experience with maintenance and reliability management systems (CMMS) and data analytics software.
  • Excellent problem-solving and analytical skills.
  • Strong communication and interpersonal skills to collaborate effectively with cross-functional teams.
  • Ability to prioritize tasks, manage multiple projects, and meet deadlines.
  • Reliability Engineering certifications (e.g., CRE, CMRP) are a plus.

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