Remote Operations Support Assistant

1 week ago

Baguio City, Cordillera, Philippines Tavor Perry Full time ₱300,000 - ₱450,000 per year

Position Summary:

Our team is seeking an efficient and adaptable Remote Operations Support Assistant to handle the day-to-day functions that keep our business running smoothly. This role includes managing schedules, coordinating activities, supporting customer interactions, and providing administrative assistance. The ideal hire will be an excellent communicator, highly organized, and capable of using AI tools to enhance productivity and streamline processes.

Responsibilities:

  • Coordinate business operations by managing schedules, appointments, and tasks
  • Address customer inquiries promptly through phone, chat, and email channels
  • Maintain accurate data in the CRM, including client files, bookings, and service requests
  • Deliver administrative support such as document handling, record keeping, and reporting
  • Identify areas for automation and introduce AI solutions to improve workflows
  • Ensure staff schedules are followed, resolving any conflicts or last-minute adjustments
  • Foster strong communication between clients and internal teams to resolve concerns
  • Compile data-driven reports to monitor operations and highlight improvements

Must-Have Qualifications:

  • Native English speaker with polished written and verbal communication skills
  • Experience in administration, scheduling, and customer-facing roles
  • Ability to manage multiple priorities with excellent attention to detail
  • Proficiency in CRM tools and remote communication systems
  • Strong familiarity with AI tools for workflow optimization (experience in AI operations a plus)
  • Capable of working independently with minimal supervision in a remote environment

Preferred Background:

  • Exposure to AI-based automation and operational systems
  • Comfort with learning and applying new digital tools quickly
  • Experience in remote setups requiring adaptability and multitasking
  • Problem-solving mindset with the ability to prioritize effectively

What We Offer:

Join a fast-growing business where you can make a real impact. This role is fully remote, offering flexibility, competitive pay, and the chance to grow with a team dedicated to innovation and efficiency. You'll gain hands-on experience with AI-powered tools, develop professionally, and contribute to the success of a business that values both performance and collaboration.

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