
Admin Associate
3 days ago
About the role
The Admin Associate – Store Concerns & Maintenance is responsible for supporting the daily administrative operations of the store, with a focus on addressing facility-related issues, coordinating maintenance tasks, and ensuring a clean, safe, and operational store environment. This role acts as the liaison between store teams, vendors, and management to resolve store maintenance concerns efficiently and cost-effectively.
What you'll be doing
Store Concerns Management:
- Act as the first point of contact for store-related operational concerns (e.g., facility damage, equipment issues, safety hazards).
- Log, monitor, and prioritize reported concerns using internal tracking systems.
- Communicate updates and resolutions to relevant stakeholders.
Maintenance Coordination:
- Schedule and coordinate preventive and reactive maintenance with approved vendors or internal maintenance teams.
- Ensure timely resolution of facility and equipment issues (e.g., HVAC, plumbing, electrical, lighting).
- Follow up with service providers to confirm completion and satisfaction.
Administrative Support:
- Maintain records of maintenance requests, completed work, invoices, and warranties.
- Support procurement of maintenance supplies and consumables.
- Prepare weekly/monthly reports on store issues and maintenance status.
Compliance & Safety:
- Ensure that all store areas comply with company safety and cleanliness standards.
- Support audits and inspections by preparing necessary documentation and addressing action points.
- Report potential safety risks or hazards to management immediately.
Vendor & Contractor Liaison:
- Communicate with third-party service providers, request quotations, and evaluate basic service proposals.
- Monitor contractor performance and adherence to service-level agreements (SLAs).
What we're looking for
- Bachelor's Degree in Business Administration or a related field is required.
- 1–2+ years of experience in administrative role, preferably in the retail industry, is a plus.
- Strong organizational and multitasking skills, with the ability to prioritize and handle multiple tasks simultaneously.
- Excellent communication and interpersonal skills, with the ability to effectively liaise with store managers, employees, and regional leaders.
- Proven ability to manage concerns in a timely and professional manner.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and other office productivity tools.
- A keen eye for detail and a commitment to providing high-quality administrative support.
- Flexibility to work in a dynamic, fast-paced environment with shifting priorities
What we offer
At Alberto Shoes Corporation', we pride ourselves on fostering a collaborative and supportive work environment. In addition to a competitive salary, we offer a range of benefits, including:
- Generous holiday allowance and paid time off
- Comprehensive health insurance coverage
- Opportunities for professional development and career advancement
- Employee discount on our high-quality shoe products
- Team-building activities and social events.
If you're excited about the prospect of joining our dynamic team, we encourage you to apply now.
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