HR Officer

Job Summary:

We are a thriving family-owned business specializing in home decor with retail outlets in malls, is seeking a dedicated and detail-oriented HR Officer to manage our human resources functions and drive the recruitment of our sales associates. This role is crucial in ensuring a positive and productive work environment, maintaining compliance, and building a strong team to represent our brand in our retail locations. The HR Officer will be responsible for a wide range of HR tasks, from employee onboarding and record-keeping to benefits administration and performance management, with a significant focus on the efficient and effective recruitment of customer-facing sales staff.

Tasks and Responsibilities:

• A. Monitor Company Discipline and Standards:
• Track and manage tardiness and absence memos.
• Monitor and address employee infraction memos.
• Liaise with the company lawyer regarding policy revisions and additions.
• B. Monitor Employee Exit and Clearance:
• Oversee the employee exit process, ensuring all accountabilities are cleared and company property (e.g., ID cards) is returned.
• Ensure the timely release of Certificates of Employment (COE).
• Gather necessary supporting documents for employee clearance.
• Process the withdrawal of departing employees from relevant government benefits listings.
• C. Government Benefits Reduction and Monitor Loan Application:
• Update monthly payroll with government-mandated deductions and forward this information to the payroll staff.
• Monitor agency-related expenses in coordination with the accounting department.
• Manage the process of employee loan applications and track pending loans.
• D. Employee Evaluation (Annual and Special):
• Distribute employee evaluation forms to relevant department heads.
• Compile and summarize evaluation data and submit it to payroll staff according to established deadlines.
• E. Red Cross and Other Benefits:
• Manage the renewal and new applications for Red Cross and other company-provided benefits, including monitoring expiry dates.
• F. Master Plantilla and Records Management:
• Maintain and update the master plantilla (organizational chart) for office, operations, and sales staff (including employee numbers, hire dates, and other essential details).
• Update and maintain lists of salaries and Cost of Living Allowance (COLA) for sales staff across different locations (e.g., Manila and Vismin).
• Ensure the secure safekeeping of physical (201 files) and digital employee records.
• Maintain and organize both soft and hard copy HR documentation.
• G. Recruitment & Hiring (with a strong focus on Sales Associates):
• Develop and implement effective recruitment strategies to attract qualified candidates, particularly for sales associate roles in our mall outlets. This includes utilizing various channels such as recruitment agencies, Public Employment Service Offices (PESO), job fairs, and online job boards.
• Facilitate the end-to-end recruitment process, including sourcing, screening applications, conducting interviews, and extending job offers for sales associate positions and other roles as needed.
• Coordinate and facilitate company orientation for new hires, providing information on the company profile, benefits, and company policies (in a supporting role to other departments).
• Ensure the timely encoding of new employee information into the payroll system and enrollment in government benefits programs.
• Introduce new employees to key personnel within the Management Committee (Mancomm) and relevant department heads.
• Undertake other HR-related tasks and responsibilities as required and assigned from time to time.

Skills and Attributes:

• Strong Leadership and Setting a Good Example: Ability to guide and motivate others through personal conduct and professional standards.
• Decisive and Able to Implement Rules: Capable of making timely decisions and ensuring adherence to company policies and procedures.
• Close Attention to Details: Meticulous and thorough in all aspects of work, ensuring accuracy and compliance.
• Ability to Quickly Identify Problems and Find Solutions: Proactive in recognizing issues and developing effective resolutions.
• Excellent Communication and Interpersonal Skills: Ability to interact professionally and effectively with employees at all levels, as well as external stakeholders.
• Strong Organizational and Time Management Skills: Ability to prioritize tasks, manage multiple responsibilities, and meet deadlines.1
• Knowledge of Labor Laws and HR Best Practices: Up-to-date understanding of relevant employment legislation and HR principles.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Experience in recruitment and selection, particularly for retail/sales roles, is highly desirable.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Proactive and self-motivated with a strong sense of responsibility.
• Ability to work independently and as part of a team.

Working Conditions:

• Normal working hours are typically from 8:00 AM to 5:30 PM, Monday to Saturday. However, flexibility is required, and longer working hours may be necessary to address unforeseen challenges.
• Occasional weekend or evening work may be required to meet business needs.

Job Types: Full-time, Permanent

Pay: Php25, Php35,000.00 per month

Benefits:

• On-site parking
• Staff meals provided

Ability to commute/relocate:

• Manila: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Human resources: 3 years (Preferred)

Work Location: In person