URGENT: Customer Service, Dispatching

1 day ago

Work from Home, Philippines Workstaff360 Full time ₱4,000 - ₱60,000 per year
Description
  • Respond to HelpDesk tickets regarding customer service issues, delivery concerns, and order status updates.
  • Offer proactive and solutions-oriented support to customers and partners.
  • Dispatch orders from the warehouse to customers or from vendors to the warehouse.
  • Coordinate shipping schedules, pickups, and deliveries with carriers and local trucks.
  • Ensure all shipments are processed accurately and on time.
  • Communicate delivery updates and resolve any logistics issues promptly.
  • Review and verify order information before dispatching.
  • Work closely with warehouse and vendor teams to ensure order accuracy.
  • Maintain updated records of shipments, tracking numbers, and delivery statuses.
Hard Requirements:
  • Experience in dispatching, logistics coordination, order management, or related customer service roles.
  • Strong communication skills and ability to manage multiple stakeholders.
  • Familiarity with shipping carriers and logistics terminology (LTL, local dispatch, freight, etc.) is an advantage.
  • Highly organized with excellent attention to detail.
Schedule:
  • 40 hours per week
  • Monday to Friday
  • 9AM–6PM US Eastern Standard Time
Offer and Benefits:
  • Weeks 1–8: $4USD/hour
  • Weeks 8 onwards: $5USD/hour
  • HMO coverage after 1 year of employment.
About WorkStaff360

Workstaff360 is the ultimate virtual assistance solution. Our range of 360-degree services encompasses Executive Assistance, Virtual Support, Sales, Customer Service, and Bookkeeping. Benefit from the expertise of our carefully selected remote workers, ensuring cost-effectiveness and efficiency to drive your business toward success. Unlock the simplicity of Workstaff360 for streamlined operations and dedicated growth

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