
Receptionist/Customer Service
1 week ago
- Providing introductory information, such as a product manual explanation, to prospective and new customers
- Handling customer complaints and troubleshooting issues with products or services
- Following up with clients or customers by phone, web chat or email to check that they're still satisfied with their purchases or services received
- Accessing databases to retrieve account information for customers
- Letting customers know about additional products or services that might benefit them
- Escalating queries and concerns when necessary
- Updating customer records following each contact
- Staying up to date on the latest products and services an organization provides
- Welcoming office guests and directing them to the person or office they're visiting.
- Answering, forwarding, and screening phone calls.
- Maintain the reception area
- Performing various other clerical tasks, including faxing, transcribing and filing.
- Preparing meeting and conference room.
- Provide excellent customer service.
- Scheduling appointments.
- Perform duties from time to time as instructed by the Department Head.
Job Type: Full-time
Pay: Php18, Php20,000.00 per month
Benefits:
- Company Christmas gift
- Company events
- Employee discount
- Health insurance
- Opportunities for promotion
- Pay raise
- Promotion to permanent employee
Work Location: In person
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