Experienced Admin VA
3 days ago
Job Summary
We are seeking a dependable and detail-oriented Experienced Admin VA to join our remote team during the graveyard shift. This role combines administrative support with client-facing communication — managing calls, maintaining records, and assisting with daily operations. The ideal candidate is confident on the phone, fluent in English with a clear accent, and capable of handling multiple tasks with accuracy and professionalism.
Key Responsibilities
- Make and receive calls to potential leads, provide accurate information, and log all interactions.
- Support team operations through administrative tasks such as scheduling, follow-ups, and document preparation.
- Maintain up-to-date CRM records and ensure all lead details and activity logs are accurate.
- Assist with data entry, file organization, and task tracking to ensure operational efficiency.
- Coordinate with team members to relay information promptly and accurately.
- Provide exceptional customer interaction, maintaining a professional and courteous tone at all times.
Required Skills
- Excellent verbal English communication with a neutral, clear accent.
- Confident and empathetic phone manner.
- Strong attention to detail and organizational skills.
- Ability to manage multiple priorities and meet time-sensitive deadlines.
- Familiarity with CRM systems, call management tools, and office applications.
- Reliable internet connection and a quiet, distraction-free workspace.
Preferred Skills
- Prior experience in administrative support, lead management, or call handling.
- Experience using CRM or ticketing platforms.
- Ability to learn and adapt to new tools and workflows quickly.
- Previous experience working remotely during graveyard hours.
Why Join Us
Become part of a collaborative, remote team that values communication, reliability, and continuous growth. We provide a consistent schedule and opportunities for long-term development in both administrative and client-facing skills. Your role will directly contribute to the success and efficiency of our operations in a supportive and professional work environment.
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