Customer Service Representative/Sales

5 days ago

Olongapo City, Central Luzon, Philippines eHuman Resource Services Full time ₱400,000 - ₱600,000 per year

Client Contact Center Specialist

Empowering the leaders of tomorrow is what we are good As a site-based Client Contact specialist in Olongapo City, you'll get to experience more than a job offer. Benefits, top-notch training, and incentives are waiting for you as you deliver the best output.

We have a team of recruitment ready to welcome you to be part of our growing company.

What you are expected to have for the role:

  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • Handle a high volume of incoming phone calls
  • To ensure customer satisfaction, identify and assess their needs.
  • Create long-term relationships and trust with customer accounts by engaging in open and interactive communication.
  • Use the appropriate methods/tools to provide accurate, valid, and complete information.
  • Maintain records of customer interactions, processed customer accounts, and filed documents.
  • Candidates should have their own device (laptop/ PC, monitor and headset).
  • Can fluently speak in Spanish

We have a lot more in store for you

We see your potential in being one in doing customer service so you will be undergoing a classroom-based training to ensure you bring out the best in you. Every step of your way in growing with the company, from training to supporting your career growth, we are committed to help you succeed throughout your career with us.

Office Location: 10 Magsaysay Dr., 2nd floor, New Asinan, Olongapo City, Zambales 2200

Job Type: Full-time

Pay: Php 40, Php 60,000.00 per month

Experience:

  • BPO Industry: 2 year (Preferred)

Language:

  • English (Required)
  • Spanish (Required)

Job Types: Full-time, Permanent

Pay: Php35, Php40,000.00 per month

Benefits:

  • Paid training
  • Pay raise

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