Learning & Development Business Partner

Job Description
Did you know KONE moves over one billion people every day? We employ over 60,000 driven professionals in over 60 countries worldwide joined together by a shared vision. As a global leader in the elevator and escalator industry, it is our mission to improve the flow of urban life.
Why this role?
KONE is embarking upon an exciting growth and as such we are seeking
L&D business partner
to join our team. L&D business partnering for learning consultancy and L&D services as well as deployment/training delivery for field, sales, leadership and apprentice programs both for KONE personnel as well as subcontractors. This role reports to L&D Manager, Southeast Asia

What will you be doing?
Ownership

• Consults on FL/region stakeholders' development needs with clearly defined outcomes and timelines
• Deploys FL annual Training Plans for technical and non-technical competence development in the FL/region.
• Ensures relevant learning offering and L&D operational excellence across the FL/region in alignment with FL, Area and global L&D direction.
• Deploys global L&D concepts locally.
• Runs apprentice program(s) together with Talent Acquisition and business.
• Delivers on the selected trainings (sales, leadership) and ensures field trainers are deploying field learning solutions.
• Coordinates with business in subcontractor trainings for safety certificates and installation & maintenance method passports.
• Manages and supports internal trainer networks across FL/region.
• Ensures data accuracy and KPIs transparency including improvement suggestions.
• Promotes and supports mentoring and 360 leadership assessments.

Contribute

• Facilitates and promotes learning culture, runs campaigns in FL/region.
• L&D COE Project manager for aligned FL learning projects such as induction renewal.
• Impacts Area and global L&D by articulating FL/region learning needs and offering feedback.
• Supports FL business owners to follow-up mandatory training reach e.g. compliance, safety etc.
• Ensures that mandatory field certifications for safety and methods are in place and valid for all field operatives.

Network Management

• Works closely with the L&D Manager and respective L&D BPs to ensure learning data and business feedback is linked to training plan and deployment modality
• Ensures that the field trainer pool in FL/Region is competent on delivering the planned trainings.
• Connect and works with Global learning offering team to ensure best possible learning solutions are in place and validated

Essential Functions

• Align & manage delivery of learning programs that are tailored to meet the business goals, ensuring they are engaging, interactive, and aligned with best practices.
• Communicates and follows through mandatory training reach e.g., compliance, safety, etc.
• Challenge and consult on learning needs by broadening stakeholders' views on what gets resolved with training and alternative intervention
• Conduct thorough and comprehensive evaluations of the effectiveness of learning programs, analyzing both quantitative and qualitative data to identify areas for improvement, and provide insightful recommendations to enhance and optimize the learning experience.
• Conduct role assessments & data audits to identify risks and strategies to improve competence & data quality.
• Partner with P&C training services to streamline processes.

Level of Decision Making

• Member of FL L&D team
• Decisions on local execution of learning solutions, as part of the FL/region Annual Training Plan
• Optimal usage of the annual training investment within the FL/region Training Plan

Are you the one?

• Bachelor's degree in any disciplines with excellence project management skill.
• Average 5 year direct L&D experience in the role.
• Experience with multinational company and matrix organization
• Experience with training center management is a plus.
• Be hand on, able to do ground work to strategic partnering.
• Good presentation and communication skill
• Excellent command of Tagalog and English.

What do we offer?

• Career progression in opportunities within a global organization
• Total reward elements that engage and motivate our employees and help us make KONE a great place to work
• Comprehensive learning and development programs covering a wide range of professional skills
• You are surrounded by fun colleagues and a lively working environment. The best part is all leaders are great and open-minded

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
Read more on