People Business Partner

Be the Partner Who Brings Balance and Growth

Champion people, purpose, and peace of mind. Join a team that values both professional excellence and personal well-being-where building meaningful careers goes hand in hand with living a fulfilling life. Grow your global HR career while enjoying the balance you deserve. In this role, you'll help others thrive at work while having the time and flexibility to nurture your own passions outside it.

Job Description

As a People Business Partner, you'll collaborate with leaders to align people strategies with business goals, foster employee engagement, and ensure compliance with policies and labor laws. You'll be a trusted advisor who drives organizational growth through partnership, performance, and purpose.

Job Overview

Employment type: Full-time

Shift: Day Shift, Weekends Off

Work setup: Onsite, Makati/Ortigas

Exciting Perks Await

• Competitive Salary Package
• Prime office location in Makati/Ortigas (Easy access to MRT stations, restaurants, and banks)
• HMO coverage with free dependent upon regularization
• Day shift schedule
• Fixed weekends off
• Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
• Unlimited upskilling through Emapta Academy courses (Want to know more? Visit )
• Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer
• Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more)
• Unlimited opportunities for employee referral incentives across the organization
• Standard government and Emapta benefits
• Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
• Fun engagement activities for employees
• Mentorship and exposure to global leaders and teams
• Career growth opportunities
• Diverse and supportive work environment

The Qualifications We Seek

• Bachelor's degree or at least 3 years of Employee Relations and People Business Partnering experience in the BPO or Shared Services industry.
• 3 years of experience as HRBP or HR Generalist specializing in Employee Relations.
• Strong knowledge of labor laws, DOLE compliance, end-to-end case management, policy development, employee discipline, performance management, talent development, and strategic business partnering.
• Strong ability to lead and implement organizational change processes in complex work environments.
• Hands-on experience in leading and executing account- or program-specific projects.
• Excellent written and verbal communication skills, with the ability to multi-task, take initiative, and work independently with minimal supervision.
• Strong attention to detail, accuracy, and adaptability in a fast-paced, evolving workplace.
• Demonstrates a growth-oriented approach, challenges the status quo, and thrives in dynamic environments.
• Exceptional ability to build strong client relationships, collaborate effectively, and provide outstanding customer service.
• Displays high ethical standards, integrity, responsibility, and accountability.
• Willing to report on-site in Ortigas/Makati as required.

Your Daily Tasks

Business Partnership

• Build strong, trusted relationships with stakeholders by being responsive, prompt, and collaborative.
• Provide HR policy guidance, interpretation, and consult with management as needed.
• Analyze HR trends and metrics to develop sound solutions, programs, and policies.
• Advise on business unit structures, workforce planning, and succession planning.
• Assess and anticipate HR-related needs of clients and employees.

Employee Relations, Engagement, and Retention

• Address employee concerns promptly with appropriate feedback and resolution.
• Foster positive work relationships, morale, productivity, and retention.
• Initiate and drive employee engagement activities, rewards, and recognition.
• Conduct regular employee touchpoints (1-on-1s, small group meetings, FGDs) and provide reports with insights and action items.
• Conduct exit interviews and submit reports to the Immediate Superior and Business Unit Head.

Performance Management

• Facilitate probationary and annual performance reviews.
• Oversee employee movements, including status changes, promotions, merit increases, and salary reviews.
• Provide performance management guidance through coaching, counseling, and Performance Improvement Plans (PIP).

Career Management and Learning & Development

• Facilitate career development discussions with employees.
• Identify and develop future leaders through training initiatives.
• Determine and address business unit and individual training needs in collaboration with L&D.
• Monitor and evaluate training program success, ensuring objectives are met.

Employee Discipline

• Ensure compliance with labor laws, minimizing legal risks.
• Consult HR Leaders on disciplinary actions and enforce company policies, including the Code of Conduct.
• Conduct learning sessions or roadshows on discipline management.
• Manage and resolve complex disciplinary issues through thorough investigations.

Compliance and Occupational Safety & Health (with Facilities & Admin)

• Implement, maintain, and inspect workplace health and safety standards.
• Provide safety management, advice, monitoring, and reporting.
• Engage employees in workplace safety programs and training.
• Ensure compliance with government regulations (DOLE, PEZA, BOI, etc.).

Other Responsibilities

• Perform tasks assigned by the Company as required.
• Comply with instructions from authorized Company representatives.
• Carry out administrative and non-administrative duties as assigned.

Why We Stand Out Among the Rest

Join Emapta, recognized as one of the Top 20 Dream Companies for Filipinos in 2024. With a 50/50 gender ratio and a culture rooted in care and empathy, you'll feel valued from day one. We're committed to growing talent and setting you up for success.

Be part of a team that showcases Filipino excellence to the world. With 20 offices across 11 countries and 1,000+ clients, you'll create real impact every day-whether you work from home or on-site. Our 100% virtual recruitment process makes it easy to get started.

At Emapta, you're not just joining a company-you're becoming part of a thriving community of 10,000+ professionals growing careers with purpose. And behind every partnership we build is a deep respect for people and the impact they make.

"We place integrity at the heart of everything we do and truly value the human experience. That's why, for clients, it's a profound and transformational process that gives them the opportunity to achieve the business growth they desire."

Tim Vorbach, CEO

#EmaptaEra