
Hotel Reservations Spanish Agent
3 days ago
Job Overview:
We are looking for highly motivated and customer-centric Hotel Reservations - Spanish Bilingual Agents to join our growing BPO team. As a key player in delivering exceptional service to our hotel clients, you will assist guests with reservations, bookings, inquiries, and support regarding hotel services and amenities. This role involves providing top-tier service while maintaining a positive and professional attitude.
Key Responsibilities:
- Handle inbound or outbound calls with hotel guests and potential customers.
- Assist with hotel reservations, cancellations, and modifications in a timely manner.
- Provide accurate information on hotel rates, availability, policies, and promotions.
- Resolve guest concerns and inquiries regarding hotel services and booking-related issues.
- Ensure customer satisfaction by delivering efficient and effective solutions.
- Process booking requests, modifications, and cancellations following company policies.
- Maintain accurate records of all customer interactions using CRM tools and other company systems.
Qualifications:
- Senior High school graduate.
- At least 1 year experience in a Spanish bilingual account
- Provide assistance with English and Spanish customers for bookings
- Excellent verbal and written communication skills.
- Strong problem-solving and critical thinking abilities.
- Ability to work effectively in a fast-paced, team-oriented environment.
- Experience with hotel reservation systems (e.g., Opera, Amadeus, etc.) is an advantage.
- Flexibility to work various shifts including nights, weekends, and holidays.
-
Reservations Supervisor
1 day ago
Makati City, National Capital Region, Philippines City Garden Grand Hotel Full time ₱390,000 - ₱420,000 per yearResponsible for ensuring that the reservations team achieves or exceeds monthly sales targets. This individual will also ensure that our guests enjoy exceptional customer service and memorable experiences when visiting our properties.Supervises the reservations team, including, but not limited to: scheduling, training, coaching and reviewing the Reservation...
-
Senior Reservations Agent
1 week ago
Marikina City, National Capital Region, Philippines Sales Rain Full time ₱400,000 - ₱600,000 per yearKEY RESPONSIBILITIES:· Handles reservations calls (new booking, existing booking, enquiries, etc.) ensuring utilisation of and adherence to the Quality guidelines as required by Clients.· Ensure all guests are aware of operational policies – credit card, cancellations, car parking and check in/check out times, etc.· Handles arrivals check, final...
-
Reservation Agent
3 days ago
Quezon City, National Capital Region, Philippines MicroSourcing Full time ₱250,000 - ₱450,000 per yearPosition:Reservation Agent (Fixed Term - 6 months)Location:Eastwood, Quezon CityWork Setup & Shift:Onsite | DayshiftWhy join MicroSourcing?You'll HaveCompetitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses.A...
-
Hotel Reservations
1 day ago
Mandaluyong City, National Capital Region, Philippines Crescendo Staffing and Business Consulting Inc. Full time ₱264,000 - ₱276,000 per yearHotel Reservations (Pure Voice)- 22,000-23,000 salary offer- Open for all HS graduate, Undergraduate, Graduates-Willing to start asap-willing to work in Shaw, MandaluyongJob Types: Full-time, PermanentPay: Php22, Php23,000.00 per monthBenefits:Flexible schedulePaid trainingWork Location: In person
-
Ticketing and Reservations Agent
2 weeks ago
Makati City, National Capital Region, Philippines Transnational Diversified Group, Inc. Full time ₱15,000 - ₱30,000 per yearAs a Ticketing and Reservations Agent, you will be responsible for providing exceptional customer service to passengers by assisting with ticketing, reservations, and general inquiries. You will handle flight bookings, changes, and cancellations, ensuring all tasks are completed with accuracy and professionalism.Duties and Responsibilities:Duties and...
-
Sales and Reservation Agent
2 weeks ago
Quezon City, National Capital Region, Philippines Pick a Trip Travel and Tours Full timeResponsibilitiesProvide clients with accurate travel information, customized itineraries, and competitive pricing.Promote travel packages, insurance, and other related services using effective selling techniques.Advise clients on transportation options, travel dates, costs, and accommodations suited to their needs.Manage tour and hotel bookings on behalf of...
-
CSR EASY Hotel Reservation Account
1 day ago
Mandaluyong City, National Capital Region, Philippines Crescendo Staffing and Business Consulting Inc. Full time ₱240,000 - ₱276,000 per yearWe're Hiring: Customer Service RepresentativesLocation: Shaw, MandaluyongAccount: Hotel Reservations (Pure Voice – Easy Account)Set-up: OnsiteSalary: PHP 20,000 to 23,000Open to starters, career shifters (unrelated work experience), and experienced agents.For immediate processing, please send your resume, middle name, birthdate, and availability for an...
-
Hotel Booking
3 days ago
Makati City, National Capital Region, Philippines Sapient Global Services Full time ₱28,000 per yearWe are mass hiring Call Center Agents across our Metro Manila sites Earn Up to 28K Monthly + 30K Sign-On Bonus. Open for applicants with NO BPO EXPERIENCE.Job Responsibilities:Handle customer inquiries through email, chat, or other communication channels as needed.Help customers adjust or cancel reservations while adhering to hotel policies.Identify and...
-
Hotel Reservation Online Assistant
3 days ago
Quezon City, National Capital Region, Philippines Teleservices Luzon Full time ₱228,000 - ₱276,000 per yearWe are looking for experienced Online Assistants to join our Hotel Reservation team. In this role, you will assist customers via chat and email with hotel bookings, changes, and inquiries.Key Responsibilities:Handle hotel reservation inquiries, booking confirmations, and cancellations.Provide accurate and timely information about room availability, pricing,...
-
Consultant, Hotel Sales Support
2 weeks ago
Makati City, National Capital Region, Philippines IHG Hotels & Resorts Full timeRole PurposeThis role will handle all Sales & Marketing inquiries from hotels in form of phone calls and emails. Follow the established work process and provide hotels with respective solutions to their issues. Assist hotel colleagues to utilize and embed tools / programs to drive business performance.Key AccountabilitiesAct as the first point of contact for...