Senior E-Commerce Executive
2 weeks ago
Responsibilities:
- Process orders accurately and timely across Amazon, Shopify, BestBuy, Walmart, and eBay.
- Handle lost/damaged claims, FBA/FBM accuracy, frame replacements, affiliate requests, and internal purchases.
- Oversee listings, pricing, account health, and monitor high-risk orders.
- Manage chargebacks, dispute, and resolve customer/order issues.
- Maintain sales reports, KPI dashboards, and performance metrics.
- Identify process inefficiencies, maintain SOPs, and organize resources.
- Track competitor pricing, strategies, and promotions for adjustments.
- Collaborate with cross-functional teams to resolve issues and improve operations.
Requirements:
- Bachelor's degree in Marketing, Business Administration, Commerce, or related field.
- 3–5 years of extensive e-commerce experience.
- Skilled in managing operations on platforms like Shopify, Amazon, and TikTok.
- Digital marketing skills: SEO, SEM & paid ads, social media (Facebook, Instagram, TikTok), email marketing, content strategy.
Compensation & Perks:
- Mandated contributions
- HMO on the first day
- 13th-month pay
- Performance Review
Work Setup: Hybrid (Once a month RTO) | Night Shift
Industry: Computer Software
Job Type: Full-time
Pay: Php30, Php40,000.00 per month
Benefits:
- Health insurance
- Work from home
Application Question(s):
- Proficient in managing operations and optimizing performance on major e commerce platforms (Shopify, Amazon, Tiktok, etc.)?
- Do you have experience with the following Digital Marketing techniques? How many years?
- Search engine optimization (SEO)
- Search Engine Marketing (SEM) and Paid Ads
- Social Media Marketing (Facebook, Instagram, TikTok)
- Email Marketing
- Content strategy
- Birth date & Age
- Civil Status
- Current Address
- How much is your Expected Salary?
- Amendable for ₱30,000 - ₱40,000 basic pay with benefits?
Education:
- Bachelor's (Required)
Experience:
- E-commerce: 3 years (Required)
Work Location: Hybrid remote in Pasig
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