Sales Support Specialist for Freight

1 week ago

Pasay, National Capital Region, Philippines Outsmart Workforce Inc. Full time ₱900,000 - ₱1,200,000 per year

Company Description

Outsmart Workforce Inc. was founded to set an elevated standard in logistics and operational support with speed, clarity, and agility. Our innovative approach ensures efficiency and reliability in freight forwarding and logistics services. We are committed to moving work forward and delivering superior performance to our clients. Join our team to be part of a company that values excellence and continuous improvement.

Qualifications

  • Experience in Freight Forwarding and Freight Transportation industry
  • Experience in overseeing client implementation
  • Excellent communication and problem-solving skills
  • CargoWise One experience is a must.

Key Tasks and Responsibilities

  • Support strategic initiatives that enhance KTL Australia's competitive advantage.
  • Utilize Cargowise to gather, analyze, and interpret data.
  • Utilize KTL Meridian to provide Sales Team reports on client volumes and any other related data required.
  • Generate reports on shipment volumes, pricing trends and client spend as requested by Sales Representative or clients.
  • Input, maintain, and update sales representatives meeting notes, sales leads and opportunities within Cargowise CRM database.
  • Prepare and ensure timely responses to customer proposals.
  • Generate weekly reports on pipeline opportunities and sales lead statuses and provide to Senior Leadership team.
  • Collaborate with the operations and sales teams to provide support on client onboarding into Cargowise.
  • Conduct on-boarding meetings for clients on to KTL Meridian (tracking system)
  • Assist to cultivate a strategy for reporting on client engagement and volumes to be provided to direct Sales Representatives and implemented for all clients.
  • Continuously review and suggest improvements for pricing processes within Cargowise and other relevant systems.
  • Collaborate with Marketing Coordinator to prepare proposal templates and client presentations, with data received from internal departments.
  • Participate in sales support-related training sessions to stay current with industry standards and system updates.

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