IT Head
1 week ago
The IT Professional (Business Tech) holds a pivotal role in bolstering and upholding the technological backbone of the organization. This multifaceted position encompasses an array of IT domains, including hardware, software, networking, and user assistance.
Key Responsibilities:
Project Management:
• Lead the charge on IT projects, encompassing ideation, design, system enhancements, migrations, and the integration of cutting-edge technologies.
• Collaborate harmoniously with project teams to attain project objectives.
• Initial Milestone: Implementation of Oracle Netsuite ERP.
Technical Support:
• Provide a strategic approach to address hardware and software issues, offering invaluable technical support to end-users.
• Swiftly diagnose and rectify IT-related issues.
Software Installation and Maintenance:
• Execute the installation, configuration, and upkeep of software applications and operating systems.
• Ensure vigilant adherence to software licensing regulations.
Hardware Maintenance:
• Implement a forward-looking strategy for the sustenance and upkeep of computer hardware, spanning desktops, laptops, servers, and peripherals.
• Execute scheduled hardware maintenance and upgrades when necessary.
Network Support:
• Establish and maintain effective oversight of local area networks (LAN) and wide area networks (WAN), guided by a strategic vision.
• Safeguard the constant connectivity of information systems.
Cybersecurity:
• Institute and perpetuate robust cybersecurity measures, encompassing firewalls, antivirus solutions, and intrusion detection systems.
• Disseminate cybersecurity best practices to enlighten end-users.
Data Backup and Recovery:
• Formulate and uphold procedures for the safeguarding of critical data through meticulous backup and recovery mechanisms.
• Regularly validate and verify data backups to ensure data integrity.
User Training:
• Establish comprehensive training and assistance to end-users to enable proficient utilization of IT resources and tools.
• Craft user guides and documentation as required.
Vendor Management:
• Foster productive interactions with IT vendors and service providers, ensuring adherence to hardware and software procurement and maintenance agreements.
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