Senior Food Service Attendant

2 weeks ago

Western Bicutan, Philippines Cashel Works PTE Ltd Full time ₱180,000 - ₱216,000 per year

Role Summary

The Senior Food & Beverage Attendant supports daily café operations by supervising attendants, ensuring high-quality food and beverage service, and maintaining a welcoming atmosphere. This role takes ownership of staff coordination, stock management, and service standards to deliver an excellent customer experience.

Key Responsibilities

  • Oversee food and beverage preparation and service, ensuring quality and safety standards.
  • Lead and support attendants in day-to-day café operations.
  • Ensure coffee bar, pantry, and dining areas are clean, stocked, and well-presented.
  • Coordinate with the team to set up for peak hours, special promotions, or small events.
  • Monitor inventory and assist with supplier coordination and ordering.
  • Train and guide junior team members in customer service and café standards.
  • Handle escalated customer inquiries with professionalism.

Ideal Candidate

  • 2-3 years previous experience in a café, coffee shop, or F&B environment, ideally in a senior or supervisory role.
  • Strong knowledge of food handling, safety, and customer service best practices.
  • Friendly, reliable, and detail-oriented, with leadership skills.
  • Comfortable guiding a team while staying hands-on in daily service.

Tagalog Version – Senior Food & Beverage Attendant (Coffee Shop)

Trabaho Overview

Ikaw ang magbabantay at magsisiguro na smooth ang operasyon ng coffee shop Ikaw ang gagabay sa attendants, sisiguraduhin na maayos ang service, at aalagaan ang overall experience ng customers.

Gagawin Mo

  • Mag-supervise sa food at beverage preparation at siguraduhin na pasado sa quality at safety standards.
  • Manguna at sumuporta sa team ng attendants sa daily café operations.
  • Siguraduhin na ang coffee bar, pantry, at dining area ay malinis, maayos, at stocked.
  • Mag-coordinate para sa peak hours, promos, o small events sa shop.
  • Mag-monitor ng inventory at makipag-ugnayan sa suppliers para sa ordering.
  • Mag-train at gumabay sa junior team members sa customer service at café standards.
  • Humarap at mag-handle ng mas kumplikadong customer concerns nang may professionalism.

Okay Ka Kung

  • May experience ka na sa café, coffee shop, o F&B industry (lalo na sa senior o supervisory role).
  • Marunong sa food handling, safety, at customer service standards.
  • Maaasahan, detalyado, at may leadership skills.
  • Marunong mag-guide ng team habang tumutulong din sa daily café operations.

Job Type: Full-time

Pay: Php15, Php18,000.00 per month

Benefits:

  • Employee discount
  • Health insurance
  • Paid training
  • Staff meals provided

Ability to commute/relocate:

  • Western Bicutan 1630 P00: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

  • Customer service: 1 year (Preferred)

Work Location: In person

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