Medical Support Representative
2 weeks ago
We are seeking a reliable and detail-oriented Medical Support Representative to support our healthcare team remotely. The ideal candidate will assist with administrative tasks, patient coordination, and basic clinical documentation, ensuring smooth day-to-day operations in a virtual healthcare setting.
Key Responsibilities:
- Manage calendars, book patient appointments, and send reminders.
- Handle inbound and outbound calls, respond to emails, and follow up with patients regarding appointments, prescriptions, or test results.
- Update and maintain Electronic Medical Records.
- Confirm patient insurance eligibility and coverage details.
- Input patient data, transcribe physician notes, and prepare reports.
- Manage emails, organize files, and assist with billing or claims processing.
- Assist with patient intake forms, care plan explanations, and health promotion tasks.
Qualifications:
- Degree or certification in healthcare, medical assisting, or a related field (preferred but not always required)
- Proficiency in EMR systems and Microsoft Office/Google Workspace
- Excellent verbal and written communication skills
- Strong organizational and time management abilities
- Ability to handle confidential information with discretion
- Prior experience in a healthcare or BPO setting is a plus
Job Types: Full-time, Permanent
Pay: Php16, Php19,000.00 per month
Benefits:
- Company events
- Health insurance
- On-site parking
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
Work Location: In person
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