Telemarketing Team Lead

2 days ago

Ortigas Metro Manila, Philippines Wefund Lending Corp. Full time ₱900,000 - ₱1,200,000 per year

About the role

As the Telemarketing Head, you will play a pivotal role in driving the success of Wefund Lending Corp.'s customer acquisition strategy. This full-time position is located in Ortigas, Pasig City, Metro Manila and involves leading a team of talented telemarketers to generate qualified leads and convert them into new clients.

What you'll be doing

  • Strategic Leadership: Develop and execute monthly/quarterly sales strategies to meet KPIs.

  • Team Management:

  • Coach and mentor TLs to optimize staffing, performance evaluation, and training programs.

  • Enhance team productivity by providing data - driven insights and providing advice on localized incentive strategies.

  • Process Optimization:

  • Standardize TeleSales workflows and analyze key metrics (e.g., call duration, number of calls, etc.) to identify improvement opportunities.

  • Compliance & Risk Control: Ensure adherence to Philippines local regulations (e.g., data privacy laws, TeleSales compliance) and company policies.

What we're looking for

- 5+ years in TeleSales, with at least 2 years in team management roles (experience managing 40+ members is a plus).

- Proven track record in the Philippines market

- Fintech industry experience is highly preferred.

  • Skills & Competencies:

- Strong leadership with expertise in motivating local teams.

- Proficiency in English (mandatory); Chinese language skills are a plus.

- Knowledge of Philippines TeleSales regulations and risk management.

What we offer

At Wefund Lending Corp., we are committed to fostering a supportive and inclusive work environment that enables our employees to thrive. In addition to a competitive salary, you will enjoy a range of benefits, including comprehensive health coverage, generous leave entitlements, and opportunities for professional development and career advancement. We also offer flexible work arrangements to help you achieve a healthy work-life balance.

About us

Wefund Lending Corp. is a leading financial services provider, offering innovative lending solutions to individuals and businesses across the Philippines. With a strong focus on customer satisfaction and a commitment to ethical practices, we have established a reputation for excellence in the industry. Join our growing team and be a part of our mission to empower our clients to achieve their financial goals.

Apply now to become the next Sr. Manager of Telemarketing at Wefund Lending Corp.

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