Accounts Receivable Specialist

18 hours ago

Taguig, National Capital Region, Philippines IQ BackOffice Full time
Overview

Accounts Receivable Specialist (Medical Biller) | Voice | Onsite

We are hiring an Accounts Receivable Specialist (Medical Biller) with a strong background in Accounts Receivable voice collections to join our growing team. This role involves a combination of medical billing, claims submission, and collections support to ensure accurate and timely reimbursement from insurance payers and patients.

Responsibilities
  • Perform billing functions including charge entry, claims creation, and electronic submission to payers.
  • Utilize collections experience to identify and follow up on denied, underpaid, or delayed claims.
  • Review and analyze patient accounts to resolve outstanding balances and billing issues.
  • Work AR follow-ups, both insurance and patient responsibility, to ensure maximum recovery.
  • Coordinate with insurance companies, patients, and internal teams via calls or system notes to resolve claim issues.
  • Track and manage aging reports, escalating complex accounts as needed.
  • Assist in identifying trends in denials or rejections and recommend process improvements.
  • Maintain accurate documentation of actions taken in billing systems.
Qualifications
  • 2–3+ years experience in US Healthcare RCM, with strong AR/collections (voice) background.
  • Working knowledge of insurance billing, denials, EOBs, and patient account workflows.
  • Experience using medical billing software/EHR (e.g., Athena, AdvancedMD, Kareo, eClinicalWorks, etc.)
  • Strong communication skills – both written and verbal – especially in patient and payer interaction.
  • Ability to work independently and meet productivity/quality metrics.

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