Account Executive

We're an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world

POSITION DESCRIPTION

Account Executive
Location:
Reporting to:

Acquire BPO is an award-winning outsourcer providing contact centre and back office services with a vision to connect organizations to skilled people globally. Our mission is to be the partner of choice for corporate growth, by enabling businesses to leverage the best global resources at the right price.

You are an Account Executive, a champion in your field. As part of the A-team, your role plays an important part in our success. Your tasks for the day include, but are not limited to, the following:

• Effectively qualify leads and perform needs assessment, engaging in team selling (at times)
• Upgrade and upsell existing freemium or tiered customers through outbound
• Lead sales cycle including opportunity sourcing (prospecting), consultation, pricing, and contract negotiation through deal close
• Guide clients through the upgrade path/motion, focusing on customers at a low package
• Handle a transactional sales cycle within 2 weeks, particularly with existing users
• Engage existing users through outbound calls and emails
• Maintain pipelines and Salesforce, with an emphasis on heavy email and outbound calls
• Meet or exceed sales objectives
• Build and nurture strong relationships with senior executives and business champions
• Utilize solution and value-selling techniques along with overcoming objections to effectively guide sales processes to close
• Prospect and identify accounts within campaign's base that are ready for consolidation, running complex sales situations and sales campaigns
• Work strategically with management to deliver forecasts, identify trending opportunities, challenges, and provide recommended solutions
• Keep informed of product line, competition, and business trends
• Collaborate with key cross-functional partners across Sales, Customer Success, Product, and Marketing with a customer-centric lens

Consistent to our goal as an organization, at Acquire BPO, we are looking for individuals who are passionate in winning; those who enjoy achieving goals with the determination to go beyond hurdles. As an Account Executive you can perform well if you have:

• 1-3 years SaaS sales experience.
• Experience and strong relationships with key decision-makers across Mid-market organizations
• Process Oriented
• Able to perform high level of tasks in a short time.
• Able to do heavy outbound – 30-50 calls/emails a day
• Ability to strategically prospect into Mid-Market accounts, navigating through organizations to identify decision-makers
• Experience operating in a high-energy, fast-paced environment focused on hyper-growth
• Strong track record of quota attainment and outstanding performance in a customer-focused environment
• Excellent listening and communication skills (both verbal and written), in addition to proven ability engaging with C-Level executives
• Inquisitive nature, with strong analytical thinking and reasoning skills
• Ability to successfully drive revenue and growth through the development of long-term, strategic relationships with new and existing customers by navigating complex organizations
• Strong desire and proven ability to work cross-functionally across a global organization with a solutions-focused approach

WHAT SUCCESS LOOKS LIKE 

• Achievement of KPIs.  

We're proud of our diverse global team, all working in a collaborative environment and happy to share these common values:

• Collaboration: Brilliant jerks can be brilliant elsewhere.
• Impact: Do, get it done, create impact.
• Passion: Be positive, bring passion and energy.
• Transparency: A transparent team can help each with other.

As an Acquire BPO employee, you are responsible for complying and enforcing policies and procedure designed to achieve information security. You are also responsible for protecting credit card, personal and/or sensitive personal information that you may handle or process during your employment in Acquire BPO.

Join the A-Team and experience the A-Life